
General Supervisor
Dubuque, IAFull-timeSeen todaySeen in employer's feed today
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Job overview
The General Supervisor leads the warehouse team to achieve operational excellence, fostering a collaborative, safety‑first culture while overseeing staffing, process optimization, customer satisfaction, and performance tracking through data‑driven KPIs.
Skills & qualifications
Skills
Qualifications
Full job description
General Supervisor
HODGE
1 Positions
ID: 5001229234506
Posted On 10/01/2026
Job Overview
Summary: As the General Supervisor, you will play a pivotal role in leading our warehouse team to achieve operational excellence while upholding our core values. You will be responsible for overseeing all aspects of our warehouse operations to create and sustain a collaborative atmosphere that ensures seamless and efficient processes that prioritize safety, quality, and productivity.
Essential Duties: Essential job duties for this position include the following items.
Culture and Leadership: Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement. Mentor and motivate warehouse staff to achieve their full potential. A key focus is identifying and developing leadership talent.
Floor Work Direction: Ensure organizational structure and staffing is in place to provide work direction, ensuring employees have the appropriate tools and training to perform their work successfully. Collaborate with leadership to prioritize tasks and meet production goals.
Customer Relations: Prioritize customer satisfaction by ensuring timely and accurate order fulfillment. Address customer inquiries and concerns with professionalism and empathy.
Analytical Excellence: Utilize data driven approaches to analyze warehouse performance, identify areas for improvement and optimize processes.
Performance Tracking and Reporting: Implement KPIs (key performance indicators) and metrics to measure and track progress. Monitor and/or drive development of reports to track performance against set benchmarks.
Adequate Staffing: Assist with planning and communication of current and future staffing needs. Identifying potential staffing gaps and proactively working with cross-functional teams to address gaps.
Engineering Concepts: Collaborate with the engineering team to develop and implement innovative solutions for warehouse optimization. Stay up to date with the latest advancements in warehouse technology and automation.
Safety and Compliance: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees. Partner with safety team to stay up to date with industry regulations and compliance requirements.
Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.
Additional Duties: Perform tasks as assigned to support dynamic changes in business conditions.
Qualifications: To perform this job successfully, the General Supervisor must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.
Education/Experience:
Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
Proven experience in warehouse management with a record of accomplishment of improving operational efficiency.
Highly proficient with data analysis and leveraging tools and techniques to drive desired business outcomes.
Commitment to promoting a positive workplace and safety-first culture.
Excellent problem-solving and decision-making abilities.
Intermediate proficiency in using warehouse management software and Microsoft Office Tools.
Knowledge of lean and Six Sigma principles a plus.
Bachelor’s degree in business, supply chain, engineering, analytics or related field or equivalent work experience.
Primary Contact
94215
Anna Kirk
Recruitment Manager, Recruiting
563-235-8130
Phone
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Job Details
Categories
Architecture/Engineering/Drafting
Clerical/Office Administration
Education
Environmental/Quality Assurance/Safety
Information Technology/Telecommunications
Shipping/Warehousing
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
503
Job REQ #
5001229234506
# Positions
1
Start Date
20261001
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HODGE
About the Company
Hodge is a performance-driven logistics and material handling company that delivers an efficient way to approach the many layers of the supply chain. From the strategy, down to execution, Hodge provides the products, people and solutions that allows companies to optimize their supply chains. We combine 60 years of warehousing and distribution management experience as a third-party logistics provider with our knowledge as a material handling equipment dealer to offer integrated, end-to-end solutions for our customers.
From finding and planning your warehouse space to be the most effective and efficient for your needs, to supplying you with and servicing the best equipment available, to the management of materials from point A to point B, and everything in between, Hodge provides solutions at every phase of your operation and supply chain.
Headquartered in Dubuque, IA, Hodge brings to the table nearly 6 decades of industry experience, nearly 800 dedicated employees, operating in 24 locations across 5 states. We bring ideas to life by delivering smart, honest service and an ironclad commitment to helping our customers achieve their goals.
Take a look at Hodge and youΓÇÖll find a growing, dynamic company in an industry that' ever-changing. If youΓÇÖve got a Whatever It Takes mentality, youΓÇÖve found your place at Hodge - Join us today!
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