AM Food and Beverage Supervisor

AM Food and Beverage Supervisor

Q Casino + Resort

1 Positions

ID: 23284

Posted On 09/03/2026

Job Overview

Q CASINO + RESORT

AM Food & Beverage Supervisor

BASIC FUNCTION

Oversee the operation of the Food and Beverage to ensure that it is run smoothly and efficiently in order to provide customer satisfaction.

ORGANIZATIONAL RELATIONSHIPS

Reports to:

• Food and Beverage Director

• Food and Beverage Manager

Supervises:

• HGI Front Of House

• Coffee Bar

• Lock 11

• Other Staff as needed

HOURS

• Monday - 6:00 AM - 2:00 PM

• Tuesday - Off

• Wednesday - Off

• Thursday - 6:00 AM - 2:00 PM

• Friday - 6:00 AM - 2:00 PM

• Saturday - 6:00 AM - 2:00 PM

• Sunday 6:00 AM - 2:00 PM

SPECIFIC DUTIES AND RESPONSIBILITIES

• Open, supervise, and close department as needed.

• Supervise and check out staff members.

• Verify and balance all employee paperwork.

• Instruct and assist employees with job duties.

• Assign, check and monitor work schedules.

• Assist in setting up meetings and parties.

• Ensure rotation of stock items to avoid expiration date.

• Compile monthly inventory.

• Order supplies as needed.

• Train new staff members.

• Know the function of all areas in Food and Beverage.

• Know POS reports and how to balance to Micros end of shifts.

• Track tips for staff.

• Other tasks as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• 2 years business degree or equivalent experience.

• Prior supervisory or management experience helpful.

STANDARDS OF PERFORMANCE

• Good oral communication skills.

• Good written communication skills.

• Good customer service skills.

• Ability to motivate others.

• Completion of State approved sanitation course.

MENTAL AND PHYSICAL REQUIREMENTS

• Heavy work, ability to move up to 100 lbs.

• Standing and walking for long periods of time.

WORKING ENVIRONMENT AND CONDITIONS

• Loud noise levels (slot machines)

• This position is exposed to cigarette smoke.

• This position occasionally has outside activities, therefore, has exposure to weather conditions.

EQUIPMENT AND TOOLS

• General office equipment including, but not limited to:

• POS/printers/touchscreens

• Computer

• Copy machine.

• Coffee machines

• Calculator

• Credit card machine

• Phones

• Other

• Wrenches

• Hand carts

• Beer kegs and CO2 cylinders

Primary Contact

1773354678169

Kelly Bohannan

Human Resources Assistant, Human Resources

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Casino

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Qualifications

Experience

1-2 Years

Company ID

1202

Job REQ #

23284

# Positions

1

Start Date

20260903

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Q Casino + Resort

About the Company

Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!

Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.

Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.

Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!