Technical Specialist - General Professional (Intern, 2027)

Introduction

Help shape how IBM teaches and adopts AI at scale. You'll get hands-on with emergent AI practices and building blocks — things like writing SKILL.md files, authoring agent skills, and other conventions the field is still inventing — across tools like Copilot, Rovo, Slackbot, and Box AI. You'll bring a fresh perspective on what concepts and skills we should be teaching employees as this space evolves.

Your role and responsibilities

Experiment with emergent AI-building practices (e.g., authoring SKILL.md files, agent skill design, prompt/skill packaging conventions) across platforms like Copilot, Rovo, Slackbot, and Box AI

Help design and test "Recipes" and learning concepts for the Toolbox (Digital Workplace) AI Cookbook based on hands-on findings

Support pilots of new AI practices and document findings and readiness gaps

Help deliver enablement sessions and Office Hours, including prep materials and follow-up content

Analyze adoption data and summarize results for team and leadership reviews

Draft user-facing content and triage questions in Toolbox (Digital Workplace) AI community channels

Required technical and professional expertise

Pursuing a Bachelor's or Master's in Computer Science, Information Systems, HCI, or related technical field

Ability to learn new, still-evolving concepts quickly and explain them to non-technical users

Strong written communication and basic data analysis skills (e.g., Excel or SQL-level)

Preferred technical and professional experience

Hands-on curiosity with generative AI — prompt design, agent skills, or similar emergent conventions

Familiarity with enterprise collaboration tools (Microsoft 365, Slack, Box, Jira, etc.)

Comfort picking up new, still-evolving technical standards quickly

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.