Mortgage Warehouse Control Specialist

Location: On site at location listed in job posting.

Schedule: Monday through Friday, 8:00AM to 5:00PM

SUMMARY

• Prepare and manage commercial loan legal documents to protect bank assets while working closely with Relationship Managers.

• Verify data, resolve client inquiries, monitor risk areas, and make decisions regarding exceptions outside normal operating paradigms.

• Provide internal, business, and client support for the MWL Fulfillment & Control Team under minimal supervision.

ESSENTIAL RESPONSIBILITIES:

• Mitigate risk within Mortgage Warehouse Lending

• Prepare and manage commercial loan legal documents in accordance with policy and procedures to ensure bank assets are protected.

• Inspect executed documents for accuracy and compliance; resolve any discrepancies; monitor receipt of documents; image executed documents.

• Ensure all requirements for client set up are completed.

• Request and review Fidelity and E&O insurance policies; verify coverage complies with MWL requirements; contact customers regarding coverage deficiencies and resolve.

• Review and reconcile MWL deposit and general ledger accounts.

• Monitor transactions; detect patterns and anomalies; detect and resolve potential risk elements; document results.

• Complete audit confirmation requests with exact detail.

Business / Warehouse Client Support

• Contact clients regarding out-of-compliance situations and document resolution.

• Respond to client requests for information and assistance.

SKILLS:

• Puzzle solving

• Excellent written and verbal communications skills

• Critical thinking

• Meticulous with details

• Strong organizational and prioritization skills

• MS Office (Word, Excel, Outlook)

• Teamwork/teambuilding skills

ABILITIES:

• Manage time critical situations and follow through to completion.

• Manage multiple tasks; work independently; know when to ask for help.

• Respond quickly to problem situations.

• Work under pressure; remain calm and pleasant.

• Take a systematic approach.

• Collaborate in a team; be accountable for individual tasks.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree required or equivalent work experience.

• Prior experience with legal documents preferred.

• Excellent verbal and written communication skills.

• Excellent computer proficiency (MS Office – Word, Excel, and Outlook).

• Ability to work under pressure and meet deadlines; maintain positive attitude and provide exemplary customer service.

• Ability to work independently and conduct assignments to completion within given parameters, prescribed routines, and standard accepted practices.

• Knowledge of First Horizon systems preferred.

Job Identification: 1147

Job Category: Support

Job Schedule: Full time

Degree Level: Bachelor's Degree