International Student Advising Lead

Advising Coordination and LeadershipLead and coordinate advising services as a DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO), managing immigration advising consistency across the advising team; services include but are not limited to providing pre-arrival and arrival immigration information to prospective and admitted students; advising and processing of work authorizations, immigration document extensions, maintenance of status, visa applications and international travelSupervise, mentor, and develop international student advisors, fostering team expertise in immigration regulations and compliance best practicesSupervise, mentor, and develop the senior program coordinator for sponsored and exchange programs, supporting the sponsored and exchange student experienceEnsure data integrity across multiple student information systems while maintaining strict adherence to University and federal regulations, including alert management and cross-system synchronizationCollaborate directly with federal agencies on immigration benefits and serve as institutional liaison for complex regulatory mattersPartner strategically with ISSS leadership to interpret and implement evolving immigration regulations and University policiesExpert Student AdvisingNavigate complex cases involving intricate U.S. Department of Homeland Security and State Department regulations, providing authoritative guidance on status maintenanceEmpower student success through comprehensive counseling on university life, community integration, and the American educational experienceProcess critical documentation, including immigration applications and status-related paperwork with precision and efficiencyServe as go-to resource for challenging regulatory questions that require senior-level expertiseStrategic Communication and OutreachBuild bridges with academic departments, proactively sharing expertise and resources to enhance support for international students across colleges and schoolsDesign and deliver impactful training workshops and informational sessions for both students and University stakeholdersCraft compelling content for websites, presentations, and publications that clearly communicate complex information while maintaining Texas Global branding standardsAdvocate effectively for international student needs across the University communityTeam and Institutional SupportChampion ISSS and Texas Global priorities through active participation in strategic initiatives and community-building eventsServe as backup to the Assistant Director during absences, ensuring continuity of critical operationsDrive innovation through collaborative participation in staff meetings and working groups focused on enhancing service deliveryFoster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community