Assistant International Student Advisor

Immigration ComplianceServe as Department of Homeland Security Designated School Official and provide general guidance to F-1 international students regarding immigration regulations and policiesIssue I-20 documents and process immigration requests with precision and meticulous attention to regulatory requirementsMaintain and update student records in the Student and Exchange Visitor System (SEVIS) in accordance with federal regulationsStay current with evolving immigration policies and contribute to the team's collective expertiseCollaborate with ISSS leadership, as needed, to interpret and apply complex immigration regulations, exercising sound judgment within your scope of authorityCommunication and ProgrammingManage inquiries through the departmental communication channels with professionalism, cultural sensitivity, and attention to detailProvide clear, accurate guidance to international students on immigration status, benefits, and compliance requirementsLiaise with federal agencies regarding student immigration benefits, serving as an advocate for students when appropriateHost engaging webinars and workshops that translate complex immigration regulations into accessible informationHelp maintain website information regarding programs, services, and related resources for international studentsContribute to critical programming initiatives, including new student orientation, intercultural and social events, and specialized workshopsStudent-Centered ServiceWork as a highly functioning, collaborative member of the student advising team to support the needs of UT Austins international student communityCoordinate with front desk personnel to ensure seamless service delivery and appropriate response prioritizationSupport and assist administrative staff with efficient in-person services for time-sensitive documents, including travel signatures, course drop forms, and verification lettersIdentify opportunities for process improvement that benefit both students and the institutionTransform routine administrative interactions into opportunities to build rapport with studentsTeam and Institutional SupportChampion ISSS and Texas Global priorities through active participation in programs and community-building eventsContribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service deliveryFoster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community