Logistics Agent 2nd Shift 3:30pm-11:30pm

Job Title: Logistics Agent - 2nd Shift

Job Description

Join a dynamic third-party logistics team located at the Willow Run airport. As a logistics agent, you will play a crucial role in ensuring freight is moved efficiently from point A to point B. This involves working closely with carriers to guarantee timely pick-up and delivery of vital manufacturing parts across the country.

Responsibilities

• Communicate with customers to assess their shipping needs and determine the fastest and most cost-effective shipping solutions.

• Coordinate logistics by identifying required resources such as trucks and pallets.

• Track and trace shipments to ensure on-time delivery.

• Apply problem-solving and critical thinking to resolve logistics challenges.

• Engage in clear communication over the phone to manage customer sales and retention.

Essential Skills

• A minimum of 2 years of customer service experience.

• Proficiency in MS Office applications.

• Ability to type 30+ words per minute.

• Strong communication skills.

• Ability to work efficiently under pressure with a sense of urgency.

Additional Skills & Qualifications

• Experience in logistics, supply chain, or operations is beneficial.

• Open to entry level candidate (doesnt need to have hands on experience)

• Background in sales or negotiations, preferably in a call center or high-volume contact center.

• Attention to detail is crucial in logistics operations.

Work Environment

The position requires working a 2nd shift from 3:30 PM to 11:30 PM, either Sunday to Thursday or Tuesday to Saturday. The work environment is a fast-paced, dark call center with cubicles. Employees work eight-hour shifts without a traditional lunch break, allowing them to eat while working. The position offers a hybrid work model with four days onsite and one day remote after the first month. Shift premiums are available for hours worked between 3:30 PM to 7:30 PM, and during weekends. Applicable shift premiums can be combined. Overtime requires supervisory approval.

Job Type & Location

This is a Contract to Hire position based out of Belleville, MI.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Belleville, MI.

Application Deadline

This position is anticipated to close on Nov 13, 2026.

Workplace Type

This is a hybrid position in Belleville,MI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.