Business Support Lead
Colorado Springs, COJob$21.96–34.03/hrSeen 5 days agoSeen in employer's feed 5 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Business Support Lead supports administrative workflows across hospitals and clinics, overseeing departmental projects and guiding support staff. The role handles patient registration, orders, scheduling, calls, records, and communication between departments while maintaining patient confidentiality and supporting efficient clinical operations.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As our Business Support Lead you will serve as a foundational leader within our healthcare team, ensuring the seamless operation of administrative workflows across our hospitals and clinics. You will oversee departmental projects, act as a key point of contact for patient information, and provide essential guidance to support staff to maintain high-quality, patient-centered service standards.
Every day you will register patients, process orders, and facilitate communication between departments to ensure efficient clinical operations. You will manage patient scheduling, handle incoming calls, triage urgent administrative needs, and maintain accurate records while ensuring strict compliance with patient confidentiality protocols.
To be successful in this role, you will demonstrate exceptional organizational and interpersonal skills, allowing you to prioritize multiple tasks in a fast-paced environment. You will thrive by maintaining a professional demeanor under pressure, proactively identifying operational bottlenecks, and fostering a collaborative environment that supports both patient care and your fellow team members.
Job Requirements
Required
-
High School Diploma or G.E.D.
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Two years of administrative experience in a healthcare setting
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Current Basic Life Support (BLS) certification from the American Heart Association
Preferred Skills
- Previous leadership experience
Where You'll Work
Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It's an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.
Pay Range
$21.96 - $34.03 /hour
We are an equal opportunity employer.
How this job compares
Set against the 5,297 open Administrative Support jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$21.96–34.03/hr
- Colorado median$21–27/hr60 hourly ranges
- US median$19–27/hr1,761 hourly ranges
This range's midpoint, $28/hr, is 18% above the Colorado median midpoint ($24/hr) — in the middle half of Administrative Support hourly ranges in Colorado.
- Openings
- Olive Jobs lists 109 open Administrative Support jobs in Colorado and 5,297 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Colorado
- H&R Block10 open
- Edward Jones9 open
- Denver Health5 open
- Experience
- This posting asks for at least 2 years of experience; Administrative Support postings that state a minimum ask for 2 years at the median (2,063 postings).
- Education
- This posting asks for a high school diploma; 1,425 of the 5,297 open Administrative Support jobs (27%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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