Sr. Product Manager, Network Services

VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity. As Product Manager for Network Services, you will own our relationships with card networks and payment gateways. You will define new network capabilities, lead their integration into the VGS Credential Management Platform (CMP), and deliver them to customers through tokenization, account updater, wallets, Local Payment Methods and card-on-file services. This role requires end-to-end execution—from initial partner conversations to scaling capabilities across our entire customer base.

What you will be doing at VGS (Responsibilities)...

• Product Strategy & Network Relations: Define the technical roadmap for network integrations, partnering directly with major card networks and payment gateways to scope upcoming capabilities.

• Normalize Network Differences: Abstract network-specific quirks (e.g., real-time vs. batch updates, differing subscription models, unique event types) into a unified, predictable API experience for VGS customers regardless of the underlying network.

• API Design & Feature Specs: Define API interfaces, functional requirements, and webhook event models built for long-term durability, ensuring schema updates won't break existing customer integrations.

• Cross-Functional Execution: Partner directly with Engineering, Security, UX, and Legal to validate designs, translate complex network updates into execution plans, and guide features from early partner discussions through beta to general availability.

• Launch & Customer Enablement: Own customer onboarding, integration support, and implementation guides, partnering with engineering to deliver clear API documentation and developer tools.

• Data & Performance: Define and track platform KPIs: network integration cycle time, feature adoption rate across customers, API/webhook reliability (uptime, latency, error rate), and network SLA compliance, and write custom SQL queries to analyze usage patterns and inform product decisions.

What we are looking for from you (Requirements)...

• Experience: 7+ years in product management or digital product development with a strong focus on launching B2B platforms, developer APIs, or payments infrastructure.

• Technical Grounding: Ability to read network specifications, debate trade-offs with engineers, and design APIs/webhooks that scale smoothly.

• Data Proficiency: Hands-on with data and comfortable writing SQL queries to pull usage metrics, track adoption, and defend product decisions.

• Operational Leadership: A detail-oriented problem solver who thrives in fast-paced environments, leading execution even when scope or priorities are still evolving.

Nice to Have:

• Experience with authentication services, EMV, 3DS specifications.

• Background building cloud-native applications or high-throughput global platforms.

What you get from us...

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set-up allowance
• Professional learning reimbursement

At VGS, we have a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance. That said, if you live within 30 miles of one of our office locations, you’ll be on a hybrid schedule with some in-person time—because we know there’s real value in coming together.

We’re not about being in the office every day—but we are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person.

We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

Please note we are currently only hiring in the following states...

Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Michigan, Minnesota, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Ontario (Canada), Alberta (Canada), or British Columbia (Canada).

175000 - 210000 USD a year