
General Manager
Smyrna, TNJobSeen todaySeen in employer's feed today
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Job overview
Stars and Strikes seeks a General Manager to oversee a high-volume family entertainment center offering bowling, food and beverage, and arcade activities. The role is responsible for center operations, revenue and cost objectives, team hiring and development, and guest service. The manager leads department managers and hourly team members while implementing operational and revenue-driving initiatives.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
General Manager
Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.
At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.
What we’re looking for:
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Two or more years of experience in general management
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Experience in a high-volume environment
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Experience in Hospitality and/or Food & Beverage is a plus
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Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays
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Previous experience with an ability to manage costs including labor costs
Essential Duties:
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Oversee day-to-day operations
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Developing location-based goals and initiatives to support business strategy and achieve corporate goals.
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Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.
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Evaluate and improve operations and financial performance
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Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes
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Training and managing department managers to ensure product and guest service standards are met throughout the location
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Work closely with department managers and corporate staff to implement revenue-driving initiatives including:
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League sales and development
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Seasonal promotions
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Restaurant promotion
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Leading a salaried management team of 8-10
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Overseeing a team of 120-150 hourly team members to exceed guests' expectations
Why join our team?
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With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
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We are a family-owned business and consider our team members part of our family
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We encourage team members to continue their training by providing online resources
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We provide opportunities for all team members to give back to the community
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We encourage team members to have fun while they work
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We work together as a team and succeed as a team
Perks we offer:
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Health & 401k Benefits
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Bonuses
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Paid-Time Off
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Profit-Sharing
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Free bowling, laser tag & gameplay!
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.
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How this job compares
Set against the 5,070 open General Manager jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This postingNot listed
- US median$65–75K/yr1,508 salary ranges
- US median$23–34/hr47 hourly ranges
- Openings
- Olive Jobs lists 198 open General Manager jobs in Tennessee and 5,070 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Tennessee
- Carrols Corporation67 open
- McDonald's40 open
- Flynn Pizza Hut35 open
- Experience
- This posting asks for at least 2 years of experience; General Manager postings that state a minimum ask for 2 years at the median (2,023 postings).
- Education
- 159 of the 5,070 open General Manager jobs (3%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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