IT Operations Engineer - Platform B - 519030

IT Operations Engineer - Platform B - 519030

Job ID:519030Location:CHATTANOOGA, TNRegular/Temporary:

External - Posting Description

IT Operations Engineer - Platform B - 519030

Organization: CAO

Department: DIGITAL WORKPLACE

Work Location: Tennessee Valley Wide

Relocation: No relocation benefits are offered for this position

Posting Open: 11/5/2026

Posting Close: 11/15/2026 at 11:59 PM EST

Salary: Competitive

The ideal candidate has experience supporting enterprise endpoint management solutions and is passionate about operational excellence. They proactively identify opportunities to improve device deployment, compliance, patching, and lifecycle management processes through automation and standardization. They work effectively across teams, communicate clearly with technical and non-technical stakeholders, seek opportunities to enhance the user experience, and are committed to delivering secure, reliable technology services that enable business success.

Job Summary

• Follows the engineering design process to provide complete IT solutions including hardware, software, configuration, and process based on collaboration and analysis with stakeholders, best practice and best value solutions.

• Leverage advanced knowledge in multiple technologies; collaborate with peers to analyze performance of components and systems to trouble shoot, evaluate performance, and determine capacity. Uses root cause analysis, corrective actions, tactical planning and strategic planning to correct problems, provide improved response and project long term investments required to provide sufficient support for IT Services to the business.

• Maintain the infrastructure to assure compliance with configurations, patches and approved designs. Active participant in the change management process to properly execute change with minimum impact to the services provided.

• Participate with IT peers as needed to properly support the IT infrastructure on a 24x7 basis including on-call duties, shift work, and emergency support can be required including travel to various locations away from the employee’s primary work site.

• Develops standards and guidelines that promote best of breed operation and maintenance practices.

• Develop and implement policies, procedures, and associated training for managing infrastructure, resources, administration, appropriate use, and disaster recovery.

• Other duties including but not limited to the participation in audits, security reviews, incident investigations, and presentations for TVA at professional events.

• May serve as a work leader, in a non-supervisory leadership position, having job-related responsibilities to lead project assignments in a broad or specialty area.

Supervision Received

Independently performs assignments with instructions as to general results expected. Works under the direction of a team leader or department manager and receives minimal technical guidance on unusual or complex problems.

Skills and Proficiencies

Ability to manage or participate on complex issues impacting the infrastructure.

Advanced Knowledge of middleware platforms such as, but not limited to: Web Application Servers like IIS, WebSphere, WebLogic,

Tomcat, Apache; Business Intelligence like COGNOS, Tableau, OBIEE; Integration like TIBCO, SSAS, SSRS, SSIS, Informatica; Mobile Computing Platforms including SOA and Security Confirmation and Management of those platforms; First and Third Party cloud hosting solutions like VMWare, Amazon Web Services, Microsoft Azure.

Advanced knowledge of the platform supporting major enterprise applications such as Maximo.

Advanced knowledge of content and collaboration platforms such as OpenText content server or MS Sharepoint.

Advanced knowledge of email platforms such as Outlook.

Advanced knowledge of Windows, VMWare and Unix based operating systems.

In depth knowledge and understanding of a broad range of management, compute and networking technologies.

Ability to work with or lead a cross-functional team of IT professionals.

Must have an in-depth working knowledge of TVA High Availability Systems and/or Critical Infrastructure.

Minimum Qualifications

Education and Experience/Certificates, Licenses, and Registration Requirements/Other Requirements

A Bachelor’s degree in computer science, engineering, mathematics, business administration, or related field of study; or equivalent education, training & experience in a related field supporting tools comparable to those listed in the skills and proficiencies section. Completion of approved TVA Progression Plan or 24-48 months of comparable and relevant work experience. General understanding of business environment, i.e., budgeting, lifecycle costing, customer support. Several years of comprehensive experience in supporting the operation of large, multi-dimensional systems Demonstrated knowledge of

transformation impact, change management, and business metrics. Strong facilitation, negotiation, and intervention skills. Excellent communication skills, both oral and written. Ability to challenge and influence teams in a fast-paced, deadline-oriented environment while dealing diplomatically with internal and external partners. Must be able to maintain elevated clearances such as but not limited to NERC/CIP, Sensitive, and/or Nuclear Fitness for Duty.

Equal Employment Opportunity

TVA is an Equal Opportunity employer and complies with all applicable laws and regulations regarding equal employment opportunities. Any applicant or employee who believes s/he has a discrimination claim (including harassment or retaliation) must contact TVA’s Equal Opportunity Compliance office within 45 calendar days of the event or action s/he believes to constitute discrimination, harassment, or retaliation.

Drug-Free Workplace

All TVA Non-Nuclear employees are covered by TVA's Federal Drug-Free Workplace Program Plan, in accordance with Executive Order 12564, Public Law 100-71 and the Mandatory Guidelines for Federal Workplace Drug Testing. Information regarding the Drug Free Workplace Program can be found at www.samhsa.gov/workplace . TVA Non-Nuclear employees in Testing Designated Positions, including those performing safety-sensitive duties are also subject to random drug testing. TVA Nuclear employees are subject to random alcohol and drug tests in accordance with 10 CFR Part 26 as mandated by the Nuclear Regulatory Commission (NRC).

How to Claim Vet Preference

If you are requesting to be considered as a preference-eligible veteran as outlined in the application process, you must submit your military documents before the posting close date indicated above. Be sure to include all supporting documentation: Form DD214 (member 2 or member 4 copy), a Veterans Disability Rating Letter from the VA (if applicable), and a completed form TVA 3595. If you will not get your DD214 until you are separated or retired, you can request a Statement of Service through your military personnel office. The Statement of Service must list your dates of military service, character of service, expected date of separation and any service-connected disability rating that you have been awarded from your branch of military service. Please submit your military documents each time you apply for a position.

How to Submit Documentation:

• Upload documents in Step 7 of the application process.

• Email documents to[email protected]

More information about preference eligibility and a link to form TVA 3595, can be found athttps://www.tva.gov/Careers/Claiming-Veteran-Preference. If you have a question about preference eligibility, please email [email protected] .

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