Human Services Program Representative 1

Salary $69,086.00 - $104,959.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-61137-41730 Department Department of Human Services Division HS Ctrl Rgnl Off CYF Opening Date 10/22/2026 Closing Date 11/4/2026 11:59 PM Eastern Job Code 41730 Position Number Multiple positions may be filled from this posting. Union Non-Union Bargaining Unit F3 Pay Group ST08 Bureau / Division Code 00211618 Bureau / Division Office of Children, Youth and Families / Central Regional Office Worksite Address Harrisburg Uptown Building Worksite Address 2525 North 7th Street City Harrisburg, Pennsylvania Zip Code 17110 Contact Name Stephanie Golden Contact Email [email protected] THE POSITION Are you motivated to guide agencies in strengthening services for children and families? The Human Services Program Representative 1 with the Department of Human Services supports community programs that protect and assist youth. This role offers meaningful opportunities to use your analytical skills and help agencies improve how they serve others. Become part of a mission-driven team where your efforts lead to safer and stronger outcomes for children across the Commonwealth. Watch this video to see how you can make a difference working for the Office of Children, Youth and Families! DESCRIPTION OF WORK This position supports the review, evaluation, and improvement of services delivered by public and private children and youth agencies. The work involves conducting on-site surveys, analyzing data, providing guidance, and ensuring that agencies meet state and federal program expectations. As a Human Services Program Representative 1, you will perform the following duties: 1. Agency Evaluation: Assess services provided by assigned agencies to ensure goals, standards, and best practices are met 2. Data Analysis: Review information on child abuse allegations, service outcomes, and agency performance 3. Service Guidance: Provide advice and recommendations to agency leaders to improve quality and efficiency 4. Report Preparation: Develop written summaries of findings, recommendations, and program results for key stakeholders 5. Policy Support: Assist with implementing departmental policies and refining practices for the Office of Children, Youth and Families' programs 6. Stakeholder Communication: Meet with agency directors, county officials, and boards to discuss results and needed improvements Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment, 37.5 hours per week 2. Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. 3. Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. 4. **Salary:**In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or 2. An equivalent combination of experience and training. Other Requirements: 1. Yo must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 2. You must be able to perform essential job functions. Legal Requirements: 1. This position falls under the provisions of the Child Protective Services Law. 2. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: br> How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.