human services analyst

Salary $60,538.00 - $92,009.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-60319-48892 Department Department of Human Services Division HS Div Plcy Rsch Opening Date 10/15/2026 Closing Date 10/28/2026 11:59 PM Eastern Job Code 48892 Position Number 00036256 Union Non-Union Bargaining Unit F3 Pay Group ST07 Bureau / Division Code 00211226 Bureau / Division Bureau of Policy, Analysis and Planning/Division of Policy Research Worksite Address 303-309 Walnut Street Worksite Address 8th Floor City Harrisburg, Pennsylvania Zip Code 17101 Contact Name Skylar Ocain Contact Phone 717.772.6512 Contact Email [email protected] THE POSITION Would you like to use your analytical skills to help shape statewide policies that improve health services for communities across Pennsylvania? As a Human Services Analyst with the Bureau of Policy, Analysis and Planning, you will help review and develop policies that guide important statewide programs. This role offers steady opportunities to learn, analyze information, and support meaningful improvements. Your attention to detail and problem-solving skills will help ensure policies meet the needs of providers and residents. Step into a position where your expertise contributes to strong and effective public service! DESCRIPTION OF WORK The Human Services Analyst reviews program policies, analyzes statewide requirements, and helps guide updates that support Medical Assistance services. This role focuses on evaluating information, interpreting regulations, and preparing materials that support program operations. As a Human Services Analyst, you will perform the following duties: 1. Policy Review: Examine Medical Assistance policies and evaluate program requirements for clarity and compliance 2. Regulation Analysis: Interpret federal and state laws to determine impacts on program policies and needed updates 3. Material Development: Write procedures, handbooks, and program documents used to guide service delivery and payment 4. Information Research: Collect and assess data to support policy decisions and prepare reports and responses 5. Stakeholder Communication: Respond to inquiries from staff, providers, and other partners regarding policy interpretation 6. Program Coordination: Participate in meetings and support implementation of program changes and updates Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment, 37.5 hours per week 2. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. 3. Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. 4. **Salary:In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor's degree; or 2. An equivalent combination of experience and training that includes one year of professional experience developing implementing, or evaluating human services, social services, health care services, or health care insurance programs. Other Requirements: 1. You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 2. You must be able to perform essential job functions. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. 3. Failure to comply with the above application requirements may eliminate you from consideration for this position. ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.