Technology Support Technician- (Full-Time), 12 months/yr.

Technology Support Technician- (Full-Time), 12 months/yr. JobID: 785

• Position Type:

Technology/ Technology Support Technician

• Date Posted:

11/10/2026

• Location:

Technology Services

• Date Available:

01/01/2027

• Closing Date:

11/29/2026

Monroe 2-Orleans BOCES is an educational agency serving nine school districts in the New York State counties of Monroe and Orleans:

Brockport, Churchville-Chili, Gates Chili, Greece, Hilton, Holley, Kendall, Spencerport, and Wheatland-Chili .

Vision : Monroe 2-Orleans BOCES is the educational partner of choice. We strive for continuous improvement in serving

the diverse needs of our community, helping all students achieve their full potential.

BOCES 2 Core Values : Collaboration, Expertise, Innovation, Integrity, Quality, Respect, and Responsiveness.

PAY RANGE: $46,000 - $53,000/Year, Based on Experience

CIVIL SERVICE TITLE(S): Network Technician (Competitive)

JOB DESCRIPTION: Assist staff and students in support of technology throughout the BOCES. Set up and support computing devices and software in operational order within our local area network environment. Set up and support other A/V equipment throughout the district

TYPICAL DUTIES:

Assist internal and district Instructional Technology Support team with the following:

• Configure and set up classroom and administrative technology hardware/software on the BOCES network.

• Install new/upgraded applications/software locally and remotely utilizing central management software solution (i.e., Microsoft SCCM/Itune/JAMF),

• As needed, train users 1:1 on basic computer operations on various software packages (i.e., Microsoft office) to meet staff needs.

• Sit on the organization help desk to answer/support questions to resolve various technology problems and follow up on-site as needed.

• Troubleshoot and resolve various technology problems (both hardware and software).

• Ensure both hardware and software inventories are accurate and up to date as moves/additions/changes occur.

• Actively update the organization's help desk system (Heat) as work is initiated and completed.

• Respond to calls as they are assigned.

• Perform other duties appropriate to this position as assigned.

JOB QUALIFICATIONS:

Must possess or meet requirements for Civil Service title Network Technician

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in an information technology related field; OR,

(B) Two (2) years of paid full-time or its part-time equivalent experience in the operation, installation, or maintenance/repair of a computer network server or network operating system; OR,

(C) Successful completion of a recognized course in computer operations and repair such as training courses offered by the military, computer hardware vendors or consultants or any other training course providing "hands on" computer operation experience, plus one (1) year paid full-time or its part-time equivalent experience as described in (B),

NOTE: Applicants qualifying under option (C) must submit a certificate, diploma or letter of confirmation in support of satisfactory program completion. Computer Operation shall not include experience in the operation of word processing equipment, or a personal computer, micro-computer or any other self-contained unit.

Application (Apply Online): Monroe 2-Orleans BOCES - Frontline Recruitment (https://www.applitrack.com/monroe2boces/onlineapp/default.aspx)