Nursing Operations Manager

Job Summary:

The Upstate Operations Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Operations Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures, supporting day-to-day operational unit activities and assisting with sustaining strategic initiatives. The Operations Nurse Manager will assist with ongoing nursing department strategic initiatives, including but not limited to RN engagement and satisfaction.

Minimum Qualifications:

NYS Licensed/Registered (or eligible) RN required. Bachelor's degree in Nursing or Master's degree in Nursing required. Three years post-licensure acute care RN experience (preferably in a specialty area), including leadership experience, required. Excellent written/oral communication, organizational, and interpersonal skills required. CPR-BLS certification required by time of appointment.

Preferred Qualifications:

Nursing Leadership certification preferred. Leadership experience across settings preferred. Demonstrated track record of patient satisfaction and RN satisfaction scores outperforming national benchmarks. Master's degree preferred.

Work Days:

Monday through Friday, Days

Message to Applicants:

Recruitment Office: Human Resources