Manager
Austin, TXJobSeen 2w agoSeen in employer's feed 3 days ago
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Job overview
The Manager leads the university’s Payment Team, overseeing payroll processes and employee payments across monthly, semi-monthly, and off-cycle runs. The role provides subject matter expertise and customer service to employees, campus departments, HR colleagues, and leadership; coordinates issue review with other teams; and supports team development and a positive work environment.
Skills & qualifications
Skills
Full job description
Manage the Payment Team to ensure timely and accurate employee payments and quality service to the university. Ensure coverage for all critical processes on time-sensitive tasks in order to meet processing deadlines. Provide direction and oversight for processes impacting pay, including: compensation, one-time payments, retroactivity, pay groups, time entry, manual payments, check cancellations/reversals, team emails, overpayments and collection efforts.Oversee each payroll run, including the monthly, semi-monthly, and off-cycle payrolls to ensure timely and accurate payments. Create, review and approve various transactions including One Time Payments, Pay Input, Manual Payments and EIBs to record salary and adjustments as required. Coordinate with other teams within the department to ensure a thorough review and follow-up on issues prior to pay complete. Provide subject matter expert customer service to employees, departmental contact, HR colleagues and the leadership team in both Payroll Services and AFM. Provide information via email, phone, meetings and presentations to campus regarding payments and Payroll policies and procedures. Assist team with responses to email and phone inquiries, research and analyze questions from campus departments, and provide support for escalation of issues as appropriate.Counsel, mentor and evaluate job performance of team members. Encourage development and promote learning opportunities. Help foster cooperation within the office to provide a positive and healthy work environment. Provide leadership, promote integrity, teamwork, respect, opportunity, ownership and open communication with others.Other related functions as assigned.
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