Consumer Experience Program Coordinator Intern
Pewaukee, WI · HybridFull-timeSeen todaySeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Generac seeks a Consumer Experience Program Coordinator Intern to support its CRM Unification project and other customer experience transformation initiatives. The intern will coordinate project activities, support business readiness and change management, document processes, and prepare materials. The role follows a hybrid schedule, with in-office work Tuesdays through Thursdays and remote flexibility for the rest of the week.
Skills & qualifications
Skills
Qualifications
Full job description
Hybrid
Pewaukee, WI - USA
Full time
JR17204
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
Primary Purpose
Generac is seeking a motivated Consumer Experience Program Coordinator Intern to support a Customer Relationship Management (CRM) Unification project and other Customer Experience (CX) transformation initiatives. This role will coordinate project activities, support business readiness and change management, document processes, and prepare materials that help improve how our teams serve consumers.
This role follows a hybrid schedule, with in-office work required on Tuesdays, Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.
Major Responsibilities
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Support the coordination of a large transformational Customer Relationship Management (CRM) Unification project and other CX project activities, including action item tracking, documentation, meeting support, and preparation of project materials.
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Assist with stakeholder communications, readiness resources, change impact assessments, launch preparation, and adoption activities for new processes and tools.
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Document current-state and future-state processes, create process maps and workflows, and identify opportunities to improve efficiency and the consumer experience.
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Prepare status updates and presentation materials that help leaders understand project progress, risks, decisions, and next steps.
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Support cross-functional meetings by preparing agendas, documenting decisions and follow-up actions, and tracking key deliverables.
Requirements
Education
- Currently enrolled in a bachelor’s degree program in Business, Project Management, Organizational Leadership, Communications, Marketing, Operations, Information Systems, Human Resources, or a related field.
Work Experience
Prior work experience through part-time employment, internship, volunteer work, student employment, or campus organization involvement demonstrating organization, communication, follow-through, and collaboration.
Knowledge / Skills / Abilities
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Strong organization, communication, attention to detail, problem-solving, and collaboration skills.
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Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
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Interest in project management, business transformation, consumer experience, change management, or process improvement.
Preferred Job Requirements
Certification / License
Coursework, training, or certification related to project management, change management, business analysis, process improvement, or Salesforce preferred.
Work Experience
Prior exposure to project teams, business operations, customer experience, technology implementation, communications, training support, or process documentation preferred.
Knowledge / Skills / Abilities
Exposure to Customer Relationship Management (CRM) systems, digital transformation, data visualization, collaboration, or workflow tools such as Salesforce, Tableau, Jira, Confluence, Miro, SharePoint, or Copilot preferred.
What You’ll Gain
This internship gives you meaningful, hands-on experience supporting a high-visibility Consumer Experience transformation program while building skills you can apply in project management, change management, business operations, and technology implementation. You will work on real initiatives, contribute to materials used by business leaders, learn how large cross-functional programs are managed, and gain exposure to tools, processes, and decision-making that shape the consumer experience.
At Generac, you'll have the opportunity to make an impact, learn from experienced leaders, and build practical experience that can help you stand out as you begin your career.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
We believe power is a promise - a shared commitment to be there for others when it matters most.
For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.
How this job compares
Set against the 1,245 open Program Coordinator jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- US median$61–75K/yr347 salary ranges
- US median$24–29/hr395 hourly ranges
- Openings
- Olive Jobs lists 27 open Program Coordinator jobs in Wisconsin and 1,245 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Wisconsin
- MCW: SARGEANT HEALTH CENTER6 open
- UW-MADISON3 open
- Experience
- Program Coordinator postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 2 to 3 years (763 postings).
- Education
- This posting asks for a bachelor's degree; 304 of the 1,245 open Program Coordinator jobs (24%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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