Senior Program Manager - Healthcare Pilots and Proof of Concepts

Overview

The Senior Program Manager for Pilots and Proofs of Concept is responsible for managing assigned client-facing healthcare technology implementation projects using established methodologies and processes. The role coordinates project activities across onboarding, integration, configuration, validation, and adoption; monitors project plans, risks, milestones, and outcomes; and escalates significant issues for leadership resolution. The Program Manager collaborates with internal teams and client stakeholders to support the successful delivery of pilots and proof-of-concept initiatives of moderate scope and complexity.

Responsibilities

Principal Responsibilities and Essential Duties:

• Manage assigned healthcare IT pilot and proof-of-concept projects using established implementation methodologies, processes, and governance requirements.

• Develop and maintain project plans based on approved scope, timelines, milestones, resource requirements, and success criteria.

• Coordinate project activities across Product, Engineering, Implementation, Data Analytics, Customer Success, and other participating teams.

• Manage assigned pilots within defined product lines or customer accounts.

• Identify project risks and issues, recommend mitigation options, and escalate matters requiring leadership decisions.

• Identify resource needs and coordinate staffing requests with functional leaders.

• Communicate project status, milestones, risks, and dependencies to client stakeholders and internal teams.

• Prepare project status reports, dashboards, risk assessments, and summaries for leadership review.

• Facilitate project kickoffs, milestone reviews, readiness assessments, and other working sessions.

• Track pilot outcomes against established success metrics and KPIs.

• Document lessons learned, best practices, and reusable templates for future pilots.

• Provide implementation information and project results to support Sales during transitions to production.

• Contribute to business cases addressing pilot results, ROI, and value realization.

• Contribute to the continued improvement of implementation methodologies, templates, playbooks, and governance frameworks.

• Conduct post-implementation reviews and recommend improvements for future deployments.

• Complete all responsibilities as outlined in the annual performance review and/or goal setting.

• Complete all special projects and other duties as assigned.

• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Project Management, or related field.

• 4-6 years of program or project management experience in healthcare technology and/or payer/provider environments.

• Experience managing or coordinating client-facing technology implementation projects involving data integration, workflow design, or analytics platforms.

• Demonstrated experience managing cross-functional projects of moderate scope involving multiple stakeholders.

• Strong understanding of project management methodologies (Agile, Waterfall, or hybrid approaches).

• Excellent organizational skills with ability to manage multiple concurrent projects.

• Strong written and verbal communication skills for diverse audiences.

• Proficiency with project management tools (e.g., Monday.com, Jira, Smartsheet, MS Project).

• Experience creating and presenting executive-level status reports and dashboards.

• Ability to analyze project issues, work through moderately ambiguous situations, recommend solutions, and escalate decisions when appropriate.

• Ability to independently manage multiple client-facing pilots and POCs with minimal oversight.

• Ability to lead effective stakeholder meetings and maintain accurate project plans, anticipate and address risks and dependencies, and drive follow-through across senior internal and external stakeholders.

Preferred Qualifications:

• PMP, PgMP, or similar project/program management certification.

• Experience in healthcare technology, health plans, or healthcare analytics industry.

• Familiarity with risk adjustment, quality measurement, or member engagement solutions.

• Experience managing pilot programs or proof-of-concept initiatives specifically.

• Background working with Sales teams on customer-facing initiatives.

• Experience with Monday.com or similar work management platforms.

• Understanding of healthcare data, analytics, and implementation processes.

Cognitive / Mental Requirements:

• Communicating with others to exchange information.

• Problem-solving and thinking critically.

• Completing tasks independently.

• Interpreting data.

• Making timely decisions in the context of a workflow.

• Maintaining focus.

• Assessing the accuracy, neatness and thoroughness of the work assigned.

• Learning new tasks and completing tasks in situations that have a speed or productivity quota.

• Remembering and adhering to processes and protocols.

• Applying established protocols in a timely manner.

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often standing or sitting for prolonged periods.

• Repeating motions that may include the wrists, hands and/or fingers.

• Must be able to provide a dedicated, secure work area.

• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.

Base compensation ranges from $115,000 to $120,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Since this job will be based remotely, all interviews will be conducted virtually.

Date of posting: 11/12/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on 1/12/2027, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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