Manager, Production Operations
Columbus, OHFull-timePosted 1 day agoStill listed today
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At a glance
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Job overview
The Production Operations Supervisor oversees production processing functions to meet service levels, quality standards, and business objectives. The role leads operations and support professionals, providing direction, coaching, and performance management while driving process improvements and operational excellence. The shift varies. FIS seeks a candidate with at least four years of relevant operations or production experience; leadership experience and a bachelor's degree are preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions
touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?
About The Role
As a Production Operations Supervisor, you will oversee the day-to-day operations of production processing functions, ensuring service levels, quality standards, and business objectives are achieved. You will lead a team of operations and support professionals, providing direction, coaching, and performance management while driving process improvements, operational excellence, and a high-performance work environment.
Shift~ Varies
What You Will Be Doing
- Lead daily production operations, ensuring service levels, quality standards, and business objectives are met
- Coach, develop, and manage team performance, including scheduling, goal setting, and performance reviews
- Monitor workflow, resolve operational issues, and support client and business needs
- Analyze operational metrics and implement process improvements to increase efficiency and productivity
- Ensure compliance with company policies, procedures, and regulatory requirements
What You Will Need
- High School Diploma or Equivalent (Bachelor's degree preferred)
- Typically Minimum 4 Years Relevant Operations or Production Experience
- Previous leadership, supervisory, or team lead experience preferred
- Strong problem-solving, communication, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
Strongly Preferred If You Have
- Experience leading teams in a high-volume production, print, manufacturing, or operations environment
- Experience with process improvement and performance metrics
- Knowledge of workforce planning, scheduling, and operational reporting
What We Offer You
At FIS, you can learn, grow and make an impact in your career. Our benefits include~
- Flexible and creative work environment
- Inclusive and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefits
- Career advancement opportunities within a global fintech leader
- Exposure to innovative technologies and operational excellence initiative
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
How this job compares
Set against the 3,774 open Operations Management jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This postingNot listed
- Ohio median$95–137K/yr70 salary ranges
- US median$22–25/hr294 hourly ranges
- Openings
- Olive Jobs lists 167 open Operations Management jobs in Ohio and 3,774 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Amazon23 open
- EMCOR Group16 open
- McDonald's6 open
- Experience
- This posting asks for at least 4 years of experience; Operations Management postings that state a minimum ask for 5 years at the median (2,839 postings).
- Education
- This posting asks for a high school diploma; 1,301 of the 3,774 open Operations Management jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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