Business Systems Analyst I - Information Technology

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7649530 Department - Information Technology \ Job Type: Classified Job Classification: 5451 - Business Systems Analyst I Salary Grade: 12 Pay Range Hiring Range: $59,384 - $71,240 Annually Pay Range: $59,384 - $83,116 Annually Range Explanation: - Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. - Pay Range is the entire compensation range for the position. \ \ The Information Technology Department (ITD) is seeking a Senior Business Systems Analyst (BSA I) to be a member of our Customer Service Delivery Model and join a team of BSAs supporting public works departments of Pima County. This role involves close cooperation and coordination across the entire IT department, with particular focus working with technical and non-technical resources in the analysis of processes, communication across IT and to non-technical users and leadership in the implementation of processes or applications. The successful candidate will be: - Self-motivated - Thorough, with attention to detail - Enthusiastic - Always learning - Able to work effectively with technical specialists, business specialists, and customers ITD offers an opportunity to utilize your skills, grow new ones, work in a team environment and advance your career. You bring energy, enthusiasm, professionalism and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government. # This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position. Essential Functions: \ As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the departments need and will be communicated to the applicant or incumbent by the supervisor. - Engages with Pima County department or elected official Subject Matter Experts (SMEs) to gain understanding of how the entity operates to deliver on its mission; - Researches and documents the technical tools (hardware and software) that enable business operations for departments and/or elected officials; - Identifies and documents areas of operational improvement that can be gained via changes in technology; - Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations; - Coordinates requirements definition and business case for change with department and/or elected official SMEs; - Provides status updates to leadership in oral and written form; - Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions; - Effectively negotiates for viable solutions to technical, process and priority conflict resolution; - Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments.\ \ Minimum Qualifications: \ High School diploma or equivalent AND two (2) years of experience in either computer hardware or software support, business analysis or data analysis. \ (Relevant education from an accredited college or university may be substituted.) Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.\ \ Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Experience in business process and/or requirements analysis. Experience with collaboration tools such as on-line meeting suites, Microsoft Office Teams, SharePoint, shared folders, surveys, websites, shared calendars, knowledge-bases. Experience supporting ITD including learning new disciplines and skills to assist team.