Sr. Training Specialist

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview:

What will you be doing?

The Senior Training Specialist is responsible for delivering high-impact training experiences that support the strategic goals of the Transformation & Enablement Network (TEN) for Sales Operations. This role focuses on facilitating live and virtual training sessions, managing Learning Management Systems (LMS) workflows, and supporting learners through onboarding and continuous development. This position works with subject matter experts to understand needs and identify appropriate training method options. The Senior Training Specialist will independently support the creation of classroom and blended curriculums in a high-volume training department. The ideal candidate is an engaging facilitator with strong communication skills and a passion for helping others grow through structured learning programs.

Responsibilities:

• Creates instructor-led training based on learner needs and business owner objectives

• Collaborate with subject matter experts to ensure training content is accurate and aligned with business needs.

• Facilitate live and virtual training sessions for onboarding, role-based enablement, and technical fluency.

• Creates reference materials to support training programs and end users.

• Designs tests and evaluations for instructor-led training

• Provides strategic input for team and department

• Works with instructional designer(s) to select the most appropriate strategy, methodologies, and technologies to meet business outcomes.

• Coordinate logistics for training events, workshops, and enablement sessions.

• Serves as primary contact for training programs (onboarding, etc.)

• Builds relationships with business owners and managers to provide feedback regarding training.

• Prepares classroom, supporting materials, supplies, etc. for instructor-led training programs

• Performs administrative duties on the LMS (Amplify), including, but not limited to: scheduling and tracking of instructor-led training, creating materials and videos, managing users, assigning training, reporting, and testing new content

• Supports routine content review process of existing courses. Maintains & ensures materials are properly stored and versioned on appropriate platform.

• Maintains current knowledge of LMS (Amplify) through each release.

• Researches and responds to incidents, requests, and other basic troubleshooting

• Engage with advisory panels, champions, and cross-functional teams to ensure alignment and continuous improvement.

• Contribute to the development of TEN’s ongoing training roadmap and programs.

Qualifications:

• Minimum of 3 years of experience in training delivery or facilitation in a corporate or technical environment.

• Experience managing LMS platforms and supporting learners through structured programs.

• Strong classroom and virtual facilitation experience.

• Bachelor’s degree in Education, Communication, Business, or related field. A combination of education, training, and experience may be considered in lieu of a degree.

• Excellent verbal, written, and presentation skills.

• Sel-starter, able to effectively prioritize activities with little direction.

• Strong facilitation and classroom management abilities. Ability to facilitate training classes at all levels of the organization.

• Strong organization, time management, and documentation skills

• Ability to manage multiple training sessions and logistics simultaneously.

• Strong relationship-building and cross-functional collaboration skills.

• Solid understanding of adult learning theory.

• Effective problem-solving abilities; able to resolve issues independently.

• Intermediate to Advance skills in Microsoft 365

• Intermediate skills in Smartsheet (preferred).

• Experience with Amplify LMS or similar platforms (preferred).

• Ability to evaluate training effectiveness and apply insights to improve learning outcomes.

• Strong interpersonal skills and ability to engage learners effectively.

• Comfortable working independently and collaboratively in a fast-paced environment.

• Passionate about digital transformation, continuous learning, and learner empowerment

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $56,400 to $70,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email [email protected] .

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.