Administrative Associate
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
The Administrative Associate manages departmental parking permits, accounts, records, and related financial transactions. The role supports customers with parking and billing inquiries, coordinates with PTS Accounting and Administrative staff, and uses parking-management and office systems for daily operations. It also supports major university events, including required home football games, and may operate University vehicles as needed.
Skills & qualifications
Skills
Full job description
Manage departmental parking permit issuance, maintenance, and account administration using the FLEX parking management system.Analyze, evaluate, update, and maintain departmental records and administrative systems to ensure data integrity and compliance.Create, update, and maintain customer, departmental, and third-party accounts.Sell and issue parking permits and parking assignments for faculty, staff, students, visitors, athletes, departments, and affiliated organizations.Provide exceptional customer service by resolving parking, permit, billing, and account inquiries.Monitor account activity, identify discrepancies, prioritize issues, and notify the Administrative Coordinator of critical information.Coordinate with PTS Accounting and Administrative staff to process transactions and ensure compliance.Process IDTs, invoices, validations, deposits, and related financial transactions while maintaining accurate records.Validate parking transactions using the Amano One system and complete monthly departmental billing.Prepare, maintain, and distribute reports, logs, financial records, budgets, and confidential documentation.Utilize Microsoft Office and Microsoft Teams to support communication, reporting, and daily operations.Operate University vehicles as needed.Support major university events, including required home football games.Perform other duties as assigned.
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