
Clinical Program Manager
Northborough, MAFull-time$51–55K/yrSeen 1w agoSeen in employer's feed today
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Requirements
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Job overview
The Clinical Program Manager directs and operates a residential program, supervising Direct Care staff and providing rehabilitative direction and emergency on-call support. The role oversees program coverage, staff development, intakes, individual action planning, budgets, client funds, treatment records, and reporting. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with 24-hour availability during the on-call rotation.
Skills & qualifications
Skills
Qualifications
Full job description
Overview
Salary: $50,960-$55,120
Schedule: Monday-Friday 9am-5pm
The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Responsibilities
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Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
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Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
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Lead staff meetings and individual supervisions, and ensure staff trainings are current.
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Conduct intakes, ensuring that proper care is accessed.
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Participate in the Individual Action Plans (IAP) process for all individuals.
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Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.
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Ensure that client’s rehabilitative treatment and clinical record meet Rehab Option standards.
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Prepare reports as directed, including data collection and analysis.
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Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.
Qualifications
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HS Diploma plus 5 years’ experience, BA in related field preferred.
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Strong computer knowledge.
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Excellent analytical, reasoning and numerical aptitude.
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Excellent written and verbal communication.
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Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
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Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.
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Job Locations US-MA-Northborough
Minimum Education Required High School Diploma/GED
Job ID 2026-14498
Organization Advocates
Type Regular Full-Time
Number of Hours Per Week 40
Business Unit BH Residential
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