Residential Program Manager - Developmental Services
Framingham, MAFull-time$51K/yrSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Residential Program Manager leads day-to-day operations of a residential developmental services program, supporting individuals to build independence, pursue goals, and participate in their communities. The role develops and supervises staff, oversees staffing and program operations, and works with families, community partners, and professionals to connect individuals with resources and meaningful opportunities.
Skills & qualifications
Skills
Qualifications
Full job description
Overview
Starting Salary : $50,960
Schedule: Monday through Friday 10a-6p
Wantto lead a team while making a real difference in people’s lives?
As a Developmental Services Program Manager at Advocates,you’lllead the day-to-day operations of a residential program while creating a home where the people we support can build independence, pursue their goals, and be active members of their communities.
You’lllead and develop a dedicated team, overseestaffingand program operations, and ensure individuals receive high-quality, person-centered support.You’llalso work closely with families, community partners, and other professionals to help individuals access resources, build meaningful connections, and achieve their goals.
This is a hands-on leadership role whereyou’llhave the opportunity to develop staff, solve problems, build community, and see the impact of your leadership every day.
Ifyou’rea collaborative leader who enjoys working with people and wants your work to havepurpose,we’dlove to hear from you.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Shift
First Shift
Responsibilities
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Provide leadership, supervision, and support to staff and ensure program success
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Oversee administrative operations in collaboration with theProgramDirector
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Develop and manage staff schedules to ensureappropriate coverage
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Monitor and interpret program budgets
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Lead staff meetings and supervise, coach, and evaluate team members
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Support individuals in accessing services and entitlements (e.g., housing, benefits)
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Maintain strong relationships with external partners and agencies
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Conduct audits, and program reviews as needed
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Ensure compliance with financial, medication, and case record standards
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Complete required reports (e.g., payroll, petty cash, census)
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Oversee staff training and professional development
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Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
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Facilitate meaningful, community-based opportunities for individuals
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Travel between program sites, meetings, and trainings as needed
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Provide physical intervention in crisis situations whenrequired
Qualifications
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Bachelor’s degree or at least 2 years of program experience, including staff supervision (hiring, evaluation, and development)
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Strong communication, organizational, and decision-making skills
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Basic computerproficiency
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High energy, strong interpersonal skills, and ability to work collaboratively
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Valid driver’s license, reliable vehicle, and willingness to transport individuals
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Commitment to and experience working with diverse populations strongly preferred
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. _ _
We are committed to providing equal employment opportunities to all applicants. ** If you require ** a reasonable ** accommodation during the application, interview or hiring process, please contact Human Resources.**
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Job Locations US-MA-Framingham
Minimum Education Required High School Diploma/GED
Job ID 2026-14360
Organization Advocates
Type Regular Full-Time
Number of Hours Per Week 40
Business Unit Developmental Services
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