Senior Product Owner – Customer Foundation

Senior Product Owner – Customer Foundation

Apply (https://dukeenergy.wd1.myworkdayjobs.com/en-US/search/job/Charlotte-NC/Senior-Product-Owner---Customer-Foundation\_R42428/apply)

remote type

Hybrid

locations

Charlotte, NC

time type

Full time

posted on

time left to apply

End Date: November 16, 2026

job requisition id

R42428

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, November 15, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

The Senior Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position may be involved in the funding management and budgeting processes for the products and / or portfolio.

Responsibilities

• Experience as product owner for raw data products that bring enterprise customer systems such as SAP into AWS data fabric for consumption

• Experience with Duke Energy's technology solutions and infrastructure

• Defines and manages product roadmap

• Build, groom and prioritize the product backlog, continuously managing expectations with relevant stakeholders – including the senior leadership team

• Manage the sprint planning process and participate in all relevant ceremonies (reviews of prior sprints, grooming, retrospectives, etc.)

• Develop a deep contextual understanding of our customer, worker and user needs

• Gather market feedback through user interactions, focus groups, and by performing industry research to support future development

• Write detailed functional specifications, user stories and product documentation

• Collaborate with cross-functional teams of developers, designers and analysts to implement and deliver new products and features

• Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

• Communicate roadmap stages and timelines internally with key stakeholders

Required/Basic Qualifications

• Bachelors degree

• In addition to required degree, four (4) years related work experience

• In lieu of Bachelors degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience

Desired Qualifications

• Certified SCRUM Product Owner

• Experience with ISU/HANA data, MDM/CIM, and Salesforce

• Experience with customer data and experience

Additional Preferred Qualifications

• 7 or more years working in the utility industry

• Experience as a Senior Product Analyst

• Agile Product Owner certification

• "Black Belt" Six Sigma certification

• Experience with Jira

Working Conditions

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek.

• Office environment mostly, often with research, analysis or engagement conducted in plants or field

Specific Requirements

• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software

• Ability to communicate complex and innovative concepts to a new product development team

• Clear passion for topics of technology products and an ability to identify possibilities to innovate

• Ability to be self-directed and to proactively anticipate problems and seek opportunities

• Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels

• Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases

• Experience with relevant new product or technology development experience working in a fast-paced environment

• Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

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