Customer Support Specialist

Part-time

Rork

Remote · location unlistedPart-time / ContractPosted 2w agoStill listed 2 days ago

Remote · location unlistedPart-time / ContractNo compensation foundPosted 2w agoStill listed 2 days ago

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At a glance

Compensation

No compensation found

Location

Remote · location unlisted

Schedule

Part-time / Contract

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Rork is hiring part‑time Customer Support Specialists to handle basic support tickets, label requests, and relay important information to founders and engineers. The role suits candidates with a technical background, especially React Native experience, and strong English communication skills, with the potential to become a full‑time position.

Skills & qualifications

RequiredNice to have

Skills

Customer SupportTechnical AcumenReact NativeEnglish LanguageProblem SolvingTime ManagementInterpersonal CommunicationsTechnical Knowledge

Full job description

Remote・Part-time/contract (full-time in the future)

Rork is the fastest way to build a cross-platform mobile app with natural language. We’re the leading company in the US in this category, and we’re hiring more part-time help for Customer Support that we’re going to transform in a full-time role.

Support Specialists are responsible for replying to basic support tickets (cancellations, refunds, etc.), labeling requests by tags like “feature request”, “documentation needed”, etc. and passing over important information to the founders & engineers.

This role is perfect for Support Specialists with technical background, especially in React Native (if you’re a React Native engineer who loves to help people please check out Founding Support Engineer)

You will be a great fit if...

You care about users and genuinely want to help

You’ve worked at a US/AI startup before

You have a B2+ level of English and understanding of the US culture

You reply quickly

You’re have technical knowledge

Applying

To apply, please email your CV along with a brief note about a customer support case you’ve proud of solving to [email protected].

The interview process has 2 stages:

The first is a vibe call where we'll discuss your past companies

The second stage is a paid 1 week work trial where we sync with CEO every 2 days