IOS MDM Trouble Shooting PC Problem Resolution Strong Organizational Skills Consulta
Charlotte, NCContractSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
Mecklenburg County IT Services seeks an Endpoint MDM Deployment Contractor to support its Unified Endpoint Management team and Evergreen Refresh initiative. The contractor will deploy mobile devices to County end users and provide first-level support for County-issued devices. The role is onsite and includes device configuration, deployment coordination, secure processing of old devices, and collaboration with the UEM team.
Skills & qualifications
Skills
Full job description
IOS MDM Trouble Shooting PC Problem Resolution Strong Organizational Skills Consulta
Requirement id 159472
Job title Consultant
Job location in Charlotte, NC
Skills required Mobile Device Deployment, IOS, MDM, Trouble Shooting PC Problem Resolution S
Open Date 03-Nov-2026
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Mobile Device Deployment, IOS, MDM, Trouble Shooting PC Problem Resolution S
Start date : 11/16/2026
End Date : 06/25/2027
Submission deadline : 11/09/2026
Client Info : Mecklenburg County - Information Technology Services - Security Services
Note:
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Onsite
-
In Person Only
Description:
**A drug test will be required prior to the candidate starting.
Position Overview
Mecklenburg County IT Services (ITS)is seeking an Endpoint MDM Deployment Contractor to support the Countys Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Countys Evergreen Refresh initiative, ensuring secure, efficient, and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices.
Key Responsibilities
The Endpoint MDM Deployment Contractor will be responsible for, but not limited to:
Configuring and setting up mobile devices in alignment with the Countys Evergreen Refresh program.
Coordinating deployments of mobile devices to County end users, including scheduling, logistics, and user handoff.
Receiving, processing, and tracking old devices for secure e-cycling and disposal according to County policy.
Providing first-level support forbreak/fix issues, troubleshooting, and inquiries related to County-issued mobile devices.
Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to County operations.
Maintaining accurate deployment, inventory, and support documentation.
Ensuring compliance with County IT security standards and best practices during all deployment and support activities.
Qualifications
Required Skills/Experience
Hands-on experience with mobile device deployment and configuration, including iOS platforms.
Familiarity with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, AirWatch, or similar).
Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.
Strong organizational skills for managing device scheduling, tracking, and handoffs.
Ability to work collaboratively in a team environment while providing excellent customer service.
Strong attention to detail and commitment to IT security practices.
Preferred Skills/Experience
Prior experience with large-scale device deployment projects.
Knowledge of County or government IT operations, policies, and security standards.
Familiarity with device lifecycle management and e-cycling processes.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159472 while calling.
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