Principal Business Operations Analyst - SLED (Government)

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location two days per week. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to Local, State and Federal Government and Education customers. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Job Duties/Responsibilities:

This advanced individual contributor serves as a trusted advisor to the SLED VP, leading cross-functional transformation across the sales-to-cash lifecycle. Partnering with Sales, Finance, Billing, Operations, Product, and Customer Success, the role improves revenue.

Key responsibilities:

• Lead strategic initiatives across sales pipeline, cycle time, revenue, and risk.

• Transform end-to-end processes spanning ordering, provisioning, billing, and revenue recognition.

• Establish roadmaps, governance, performance measures, and scalable operating models.

• Translate complex requirements into actionable cross-functional plans.

• Deliver executive-level insights and recommendations to senior leadership.

• Resolves systemic issues, improving financial accuracy and execution

• Enabling sustainable growth across SLED

Required Qualifications:

• Knowledge of the end-to-end sales-to-cash lifecycle, including pricing, contracting, ordering, provisioning, billing, and revenue recognition.

• Strong financial acumen and experience analyzing revenue, volumes, forecasts, operational risk, and performance drivers.

• Ability to identify root causes, improve processes, and develop scalable operating models and governance.

• Executive-level communication skills, including translating complex issues into clear insights and recommendations.

• Proven ability to influence senior leaders and align teams without direct authority.

• Strong program management, analytical, decision-making, and problem-solving skills.

• Knowledge of the SLED market and experience supporting SLED customers.

Desired Qualifications:

• Bachelor’s degree (BS/BA) desired. 7+ years of related experience

• Demonstrated success leading complex, cross-functional transformation initiatives.

Our Principal Business Operations Analyst's earn between $130,700 - $196,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Our Principal Business Ops Analyst jobs earn between $130,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Bedminster, New Jersey, Chantilly, Virginia, Columbia, Maryland, Dallas, Texas

Salary Range:

$130,700.00 - $196,100.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here (https://urldefense.com/v3/\_\_https:/www.eeoc.gov/poster\_\_;!!BhdT!gVgkRvpoFXvxCPguQlKOpna1E9V2xmnpQvxcjhTWaBpnwCl09S3N6PYnLgM6kQjmJXAYFLihSQ4W3Sw2boE9zgEA$) to learn more or request an application accommodation here (https://urldefense.com/v3/\_\_https:/www.att.jobs/accommodation/\_\_;!!BhdT!gVgkRvpoFXvxCPguQlKOpna1E9V2xmnpQvxcjhTWaBpnwCl09S3N6PYnLgM6kQjmJXAYFLihSQ4W3Sw2bszyLYN3$) .

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