Online Banking Specialist- REMOTE After Training!

TEKsystems is hiring a group of Online Banking Specialists to assist a client located in the Wakefield, Massachusetts area.

These positions will offer a fully REMOTE schedule once training is completed.

This position is a great, foot in the door opportunity with a ton of upward mobility and growth available.

Qualifications

-Minimum 1-2 years of customer service experience in a fast-paced environment (open to considering corporate settings, retail, restaurant, hospitality, etc.)

-Friendly, outgoing, positive, can-do, enthusiastic, motivated personality/attitude.

-Ability to articulate solutions in a demanding environment

-Previous retail banking experience highly preferred but not required

Job Description

-Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns

-Provide a high level of customer service to all online banking end users

-Provide support to online banking call volume for the customer service center

Hours/Shift

Training (8-10 weeks) Monday- Friday 8:30am-5:00pm

After training new hires will be asked to work a 40-hour shift between the hours of 7am-8pm Monday-Friday also will be asked to work Saturday hours 8am-3pm

Pay

$25/hr.

This position is of immediate need/immediate hire and is looking to start in the next couple of weeks. Interviews will begin as soon as early next week!

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting!

Job Type & Location

This is a Contract to Hire position based out of Wakefield, MA.

Pay and Benefits

The pay range for this position is $23.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Wakefield, MA.

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a hybrid position in Wakefield,MA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.