Senior Claims Analyst

The Senior Claims Analyst supports AutoNation’s Risk Management department by managing and analyzing a portfolio of property claims and supporting other team members with their claim's portfolio, as needed. This role ensures timely and cost-effective claim resolution while partnering with internal teams, third-party administrators, insurers, and legal counsel. The Senior Claims Analyst will leverage strong analytical and negotiation skills to minimize exposure and support AutoNation’s risk mitigation strategies.

This is role is an onsite position based at our headquarters in Fort Lauderdale, Florida location.

Key Responsibilities

• Manage end-to-end claims handling across multiple lines of coverage, primarily property
• Analyze incident reports, loss trends, and claim data to identify risks and recommend mitigation strategies
• Collaborate closely with field operations, legal, HR, safety, and external partners (TPA, carriers, attorneys) to investigate and resolve claims
• Ensure claims are properly documented, reserved, and reported according to internal standards and regulatory requirements
• Monitor claim progression to ensure cost control and timely closure
• Participate in claim reviews with the third-party administrator, where needed
• Provide risk reporting and insights to leadership; prepare dashboards and claim summaries as needed
• Support litigation management efforts in partnership with in-house and outside counsel, as needed
• Maintain knowledge of applicable laws, regulations, and industry best practices related to claims handling and risk management

Qualifications

• Bachelor’s degree in Business Administration, Risk Management, Insurance, or related field preferred
• 3 - 5 years of relevant claims experience; automotive or retail industry experience a plus
• Strong knowledge of claims management practices, particularly property damage claims, insurance coverage, and legal processes
• Experience working with third-party administrators and insurance carriers
• Excellent analytical, negotiation, and problem-solving skills
• Proficiency with claims management systems and Microsoft Office (Excel, Word, PowerPoint)
• Strong verbal and written communication skills
• Ability to handle sensitive information with discretion and professionalism
• Insurance certifications such as ARM, AIC, or CPCU preferred

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Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.