PROCESS MANAGER NF4

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Serves as the Finance Process Manager, SSC in a broad operational management role, reporting to the SSC Director, and is a member of the SSC leadership team, working along with fellow processes leads to achieve our vision. Leads the design and delivery of the end-to-end accounting process and operations within the SSC organization, including leading a team of professionals in delivering high quality, innovative services to the global business (US and Japan). Responsible for the global AP, Payroll, AR, Recon, Admin, or GL governance structure and identifying key stakeholders. Accountable for establishing policies & procedures, and ensuring adherence to the same at all times, where they pertain to regulatory and organizational compliance. Runs the day-to-day operations as it relates to his/her respective process. Oversee the execution of requirements gathering & business process improvement, creating efficiencies and driving results through innovative solutions with a focus on standardization and improved governance. Accountable for carrying out process measurements through business analytics and KPIs, knowledge transfer, as well as process adoption through change management. The global nature of the role mandates implementation of standards and efficient methods of working across MCCS Finance functions. Prioritizes leading and developing his/her team to foster a high performance, continuous improvement and customer focused culture, providing leadership and sponsorship of change management with internal and external stakeholders to drive change, efficiencies and innovation. Further objectives include supporting the SSC Director by driving alignment of individual initiatives to strategic objectives, cost effectiveness, minimizing risk to business / operations continuity, ensuring adoption and realization of identified improvement opportunities in a timely manner. In addition, this individual will actively participate in decision making and strategy implementation across MCCS. Responsibilities include, but are not limited to the following: ¿ Design and validate the Future State AP, Payroll, AR, Recons, Admin, or GL process ¿ Direct overall operations within the respective function ¿ Set up global process governance structure and identify key stakeholders ¿ Run day-to-day process activities at the SSC ¿ Ensure alignment of IT with AP, Payroll, AR, Recons, Admin, or GL strategy ¿ Support the SSC director in requirements gathering & technology enablement ¿ Aid in negotiation of the SSC¿s service level metrics ¿ Design appropriate metrics and KPIs for the AP, Payroll, AR, Recons, Admin, or GL functions ¿ Design controls for the AP, Payroll, AR, Recons, Admins, or GL process ¿ Benchmark respective process costs on a regular basis to identify potential performance improvement/ cost reduction opportunities ¿ Report on performance against performance/quality standards defined in service level metrics, and KPIs ¿ Report on performance against budget to SSC Director Supervises employees to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, completing performance reviews and signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Must be alert to alcohol abuse and take appropriate action. Adheres to safety regulations and standards. Uses required safety equipment and observe safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Take action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment This is a white-collar position where occasional lifting up to 20 lbs. may be required. May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments and conduct or attend conferences and meetings. Performs other duties as assigned. Requirements

EVALUATIONS: Qualifications

Five (5) years of relevant professional experience in finance, including experience in establishing and managing financial organizations. Relevant education may be substitute for experience. Strong knowledge of accounting and financial systems, processes, controls, and ability to translate strategies into financial concepts. Experience working across multiple levels (including executive level), functions and regions; able to partner, lead and influence others without having a direct reporting relationship. Demonstrated proficiency setting a strategic vision for the overall team and leading the organization in successfully achieving these goals. Demonstrated leadership role managing direct level reports. Prior experience working in an environment comprising both military and civilian elements highly desired. Knowledge of DoD Instructions and Marine Corps policies, procedures, rules and regulations is a plus. Deep understanding of end-to-end AP, Payroll, AR, Recon, Admin, or GL processes and associated technology platforms. High degree of skill in analytical reasoning and the ability to apply that skill in the identification, analysis, and conceptualization of problems. Must possess strong written and verbal communication skills, with the ability to effectively convey information to key stakeholders at all organizational levels, including executive leadership. Must demonstrate advance proficiency in Microsoft Office suite, particularly Excel. Demonstrated success in building a new team; work effectively in a team environment and in building collaborative relationships with peers and with other stakeholders. Strong accounting background and systems orientation (such as Computron, Oracle EBS, etc.). Ability to work in a fast-paced, dynamic work environment. Demonstrated Lean Six Sigma skills are a plus. Certified Public Accountant (CPA) license is highly preferred.

How You Will Be Evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official. Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Other Information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.