Service BDC
Poughkeepsie, NYJob$40–50K/yrSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
Friendly Honda is seeking personnel for its growing service department to handle customer inquiries and appointments. The role involves coordinating phone and internet service appointments, responding to customer questions and issues, relaying messages to service personnel and departments, and arranging rentals while customers’ cars are being serviced. The posting offers a stated annual income range, performance bonuses, uniforms, paid vacation and sick time, 401(k), and health and dental insurance.
Skills & qualifications
Skills
Benefits
Full job description
Our service department is growing and we are in need of personnel to handle customer inquiries and appointments.
If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you!
WE OFFER:
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$40,000.00 to $50,000.00 plus annual income potential
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Monthly performance bonuses
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Uniforms supplied
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Paid vacation
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Paid sick time
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401K
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Health and dental insurance
RESPONSIBILITIES:
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Handle all phone appointments
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Work with internet leads accordingly to set an appointment for a proper service appointment
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Deliver inquiries/messages intended for other service personnel and departments promptly
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Speak directly with customer to assist with all inquiries and issues
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Administer rental coordination for customers while cars are in service
REQUIREMENTS:
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Good verbal and written communication skills
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Self-motivation
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Proficiency with Microsoft Word, Excel, and Outlook
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Drive to succeed customer expectations
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Excellent organizational skills
Auto, Auto Service, Customer Care, Customer Service, Customer Service Representative, Customer Service Rep, Business Development Manager, BDC, Internet Agent
At Friendly Honda we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, physical or mental disability, sexual orientation, or any other basis protected by federal, state or local laws.
How this job compares
Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$40–50K/yr
- New York median$52–63K/yr222 salary ranges
- US median$50–60K/yr2,790 salary ranges
This range's midpoint, $45K, is 23% below the New York median midpoint ($59K) — in the lowest quarter of Customer Service salary ranges in New York.
- Openings
- Olive Jobs lists 3,765 open Customer Service jobs in New York and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Dollar Tree398 open
- McDonald's308 open
- Family Dollar265 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,841 postings).
- Education
- 1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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