Goodwill of the Finger Lakes logo

Softline Processor

Goodwill of the Finger Lakes

Brockport, NYJob$17.5/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$17.5/hr
Location
Brockport, NY
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Softline Processor sorts, hangs, tags, and labels products in the softline department according to standard operating procedures. The role includes assessing product quality, supporting customers and team members, and maintaining clean, organized work areas. The position may include cross-training and additional duties. A high school diploma or GED and previous retail experience are preferred, and the role requires availability for nights, weekends, and holidays.

Skills & qualifications

RequiredNice to have

Skills

Product SortingProduct TaggingProduct LabelingCustomer ServiceRetail SalesProduct AssessmentReading DocumentsProduction ReportingVerbal Communication

Qualifications

High School Diploma or GEDPrevious Retail ExperienceNight Weekend Holiday AvailabilityOpen Flexible Availability

Full job description

Brockport, NY, US

Requisition ID: 3286

Salary: $17.50 Hourly

The Softline Processor is responsible for production in the softline department. This individual will sort, hang, tag, and label products according to standard operating procedures. They will also provide excellent customer service and maintain a clean, neat, and safe work environment. This position may also be cross-trained and responsible for additional duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Accurately assess and sort softline products based on quality standards.

  • Accurately tag and label products based description within production system.

  • Generates a minimum of 8000.00 in store sales from items produced during every two week production period.

  • Continuously put forth effort in increasing and demonstrating knowledge of apparel, accessory, shoe and other softline product brands.

  • Maintain a friendly and helpful attitude toward our customers and team members;

  • Greet customers in a friendly and enthusiastic manner;

  • Must follow Goodwill of the Finger Lakes values at all times;

  • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.

  • Act as a positive member of the team by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.

  • Maintains clean, stocked, and prepared work stations, requests needed supplies to supervisor.

  • Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)

  • Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends and holidays.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED preferred. Previous retail experience preferred.

LANGUAGE SKILLS:

  • Ability to read and understand documents such as time cards and policy manuals.

  • Ability to complete daily production reports.

  • Ability to speak effectively and communicate clearly to team members and customers.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a warehouse-like environment. Noise level is usually moderate.

Availability:

Must have open and flexible availability, and be willing to work nights, weekends, and holidays.

PHYSICAL DEMANDS:

Physical Demands- Softline Processor

Frequency

Never

Almost Never

Occasionally

Frequently

Always

Sitting

X

Standing

X

Walking

X

Bending over

X

Crawling

X

Reaching Overhead

X

Crouching

X

Kneeling

X

Balancing

X

Lifting and Carrying

10 lbs. or less

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

Addendum :

The production rates seen in this description are based on a workweek of 37.5 hours. Varying full time and part time classification production sale expectations will be calculated using the table below.

20 hours

$4,267

25 hours

$5,333

30 hours

$6,400

37.5 hours

$8,000

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

How this job compares

Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$17.5/hr
  • New York median$17–18/hr2,793 hourly ranges
  • US median$17–19/hr34,310 hourly ranges

This rate, $17.50/hr, is close to the New York median midpoint ($18/hr) — in the middle half of Customer Service hourly ranges in New York.

Openings
Olive Jobs lists 3,765 open Customer Service jobs in New York and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,841 postings).
Education
1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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