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Client Services Agent PT

Part-time

Jackson Hewitt Tax Service

Rochester, NYPart-time / Seasonal / Full-time$16–18/hrSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$16–18/hr
Location
Rochester, NY
Schedule
Part-time / Seasonal / Full-time
Work Authorization
Not specified

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Job overview

Jackson Hewitt Tax Service is seeking a Client Services Agent to support clients in its offices and help create a welcoming, customer service-oriented experience. The role involves engaging with clients, supporting appointments and follow-ups, distributing marketing materials, and keeping clients informed during wait times. The posting welcomes applicants regardless of work background or experience level and notes that prior customer service or sales experience is preferred, but not required.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal SkillsCommunicationRetail ExperienceComputer ProficiencyTroubleshootingCustomer ServiceSalesWillingness to Learn

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Tuition Assistance

Full job description

Order#: NY1733068 Client Services Agent PT We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) Earned Wage Access access a portion of your earned wages before payday when you need it If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $18.00 per hour

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