Patient Support Services Specialist - Remote (Full-Time, Temporary)
Hudson Headwaters Health Network
Remote · USTemporary / Full-timeSeen todaySeen in employer's feed today
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New remote roles like this one, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Patient Support Services Representative handles patient phone calls, insurance correspondence, billing inquiries, and claims resolution. The role supports data quality, assists Network staff with insurance and eligibility questions, and manages assigned accounts, correspondence, collections, payment posting, and reporting. It is a temporary remote position requiring applicants to live within reasonable driving distance of Queensbury, NY, with a proposed 40-hour Monday–Friday schedule.
Skills & qualifications
Skills
Full job description
Requisition Number.
26-2223
Location/Store Number.
The George Purdue Administrative Building
Job Description/Requirements.
Proposed Schedule: 40 hours per week. Monday-Friday 8am-4:30pm.
Please note: This is a remote position and applicants must live reside within reasonable driving distance to Queensbury, NY. This position is temporary and is not eligible to receive benefits or accrue PTO. End date will be determined by the hiring manager.
The Patient Support Services Representative is responsible for patient phone calls, insurance correspondence, identifying billing trends and all other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
-
Support all inquiries both internally and externally in a professional, courteous manner following HIPAA guidelines
-
Support data quality by verifying accuracy of demographic and insurance information
-
Support Network staff through verbal or written communication and education as needed, providing knowledge of participating insurances, eligibility status, claims inquiries, and adjustments or appeals.
-
Complete audits as necessary
-
Oversee hold, MGRHOLD, and other buckets assigned by manager
-
Oversee correspondence dashboard, unpostable accounts, faxes, and mail
-
Understand the refund processes by carrier to facilitate credit balances in accordance with
Network policy
-
Works with insurance companies and patients on claims resolution, keeping current on changes with all companies. This includes but is not limited to calling insurances and working with provider relations representatives, collecting, and posting insurance payments, and completing deposits.
-
Answer all correspondence both internally and externally regarding billing issues.
-
Complete all collections tasks as needed, including adjustments, patient collection calls, payments, deposits, and correspondence with the collection agency
-
Helper’s Fund payment reporting, payment posting and tracking
-
Liaise with all collection, coding, and billing vendors
-
Enthusiastically support the Mission, Vision, and Core Values of Hudson Headwaters Health Network.
-
Perform additional duties and special projects as assigned
How this job compares
Set against the 488 open Billing jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This postingNot listed
- New York median$64–78K/yr20 salary ranges
- New York median$20–27/hr29 hourly ranges
- Openings
- Olive Jobs lists 59 open Billing jobs in New York and 488 across the US. 18% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- University of Rochester12 open
- Northwell Health3 open
- SUNY Upstate Medical University3 open
- Experience
- Billing postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (379 postings).
- Education
- 61 of the 488 open Billing jobs (13%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.
