Application Analyst � Epic Prelude/Cadence
Austin, TXJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Application Analyst analyzes clinical, business, and technical processes to develop system solutions and supports application implementation, maintenance, and troubleshooting. The role includes workflow analysis and optimization, system upgrades and project support, documentation and testing, and liaison work with IT staff, vendors, and clients. It also includes mentoring junior analysts, participating in an on-call rotation, and occasional travel to other offices.
Skills & qualifications
Skills
Full job description
Application Implementation and SupportAnalyzes clinical, business, and technical processes to develop system solutions.Manages system upgrades and projects.Provides technical and application assistance to clients and IT staff.Workflow Analysis and OptimizationConducts workflow analysis to identify areas for improvement.Designs and implements application solutions to meet department needs.Collaborates with departments to prioritize development initiatives.System Maintenance and TroubleshootingMaintains and supports installed application software. Performs debugging, testing, and installation of software modules.Ensures system changes follow established change management procedures.Documentation and TrainingCreates and maintains documentation for all assigned applications.Develops, plans, and executes testing for supported applications.Works with IT educators to update training plans and documentation.Customer and Vendor LiaisonServes as a liaison between the IT Department, vendors, and clients.Participates in system support during daily operations and implementations.Provides project management support as required.Marginal or Periodic FunctionsMentorship and SupervisionServes as a mentor to junior analysts and supervises work efforts as directed by the manager.On-Call SupportParticipates in an on-call rotation schedule, providing 24/7 client support as necessary.TravelOccasional travel to other offices for user needs, training classes, implementations, and conferences.Knowledge, Skills, and AbilitiesTechnical ExpertiseAnalyzes and modifies software applications.Debugs complex issues, designs robust solutions, and ensures system integrity.Project ManagementManages system upgrades and large projects.Develops timelines, coordinates resources, and meets deadlines.Workflow AnalysisConducts workflow analysis and recommends solutions.Identifies inefficiencies, collaborates with stakeholders, and implements improvements.CommunicationServes as a liaison between IT, vendors, and clients.Facilitates meetings, provides clear updates, and resolves conflicts.DocumentationCreates and maintains comprehensive documentation.Writes clear instructions, updates manuals, and ensures accessibility.
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