Epic Application Analyst (Op-Time/Anesthesia)

Application Implementation and SupportAnalyze perioperative clinical, business, and technical processes to develop effective system solutionsDesign, build, configure, test, and maintain Epic Op Time and Anesthesia applications supporting surgical and perioperative workflowsServe as the liaison between business operations, perioperative leadership, anesthesia providers, surgeons, information technology teams, system users, and vendorsManage application implementations, upgrades, optimization efforts, and enhancement projectsProvide technical and application support to end users and IT staff while ensuring alignment with defined project objectives and operational prioritiesWorkflow Analysis and OptimizationConduct workflow analysis to identify opportunities for improvement across surgical and perioperative operationsDesign and implement Epic Op Time and Anesthesia application solutions that support departmental and organizational needsCollaborate with perioperative departments to prioritize development initiativesRecommend workflow improvements that enhance operational efficiency, provider satisfaction, and patient careSystem Maintenance and TroubleshootingMaintain and support Epic Op Time and Anesthesia applicationsPerform debugging, testing, installation, and maintenance of application modulesTroubleshoot application issues and coordinate timely resolution with operational and technical stakeholdersEnsure all system changes follow established change management proceduresDocumentation and TrainingCreate and maintain documentation for assigned Epic Op Time and Anesthesia applicationsDevelop, coordinate, and execute testing plans for supported applicationsPartner with IT educators to update training plans, educational materials, and documentationMaintain accurate technical documentation supporting application maintenance, upgrades, and optimizationCustomer and Vendor LiaisonServe as liaison between Information Technology, Epic, vendors, clinical users, and operational stakeholdersParticipate in production support activities during implementations and upgradesProvide project management support as requiredMaintain productive relationships with vendors and business partners to support application performance and issue resolutionMarginal or Periodic FunctionsAssist with other Epic modules as operational needs requireProvide backup support during peak workloads or staff shortagesParticipate in special projects and organizational initiativesPerform related duties as assignedKnowledge, Skills, and AbilitiesTechnical LearningQuickly learns new technical skills, healthcare technologies, and Epic functionalityMaintains current knowledge of Epic Op Time and Anesthesia features and enhancementsActively seeks ongoing training and professional development opportunitiesApplies newly acquired knowledge to improve application performance and user experienceProblem SolvingUses analytical thinking and sound judgment to resolve complex application issuesDiagnoses system problems and identifies root causesDevelops effective technical solutions that improve clinical and operational workflowsCollaborates with cross-functional teams to address application and system challengesCustomer FocusDemonstrates commitment to meeting the needs of internal and external customersProvides responsive, high-quality support to perioperative clinical staff and operational usersAnticipates user needs and proactively addresses concernsPromotes user satisfaction through effective application support and workflow optimizationCollaborationWorks effectively with providers, anesthesia teams, surgeons, nursing staff, analysts, technical teams, vendors, and operational leadersBuilds productive working relationships across departmentsShares knowledge, best practices, and technical expertiseParticipates actively in team meetings, projects, and organizational initiativesAttention to DetailReviews application configurations and documentation for accuracy and completenessMaintains h gh standards for system quality and reliabilityEnsures configuration changes follow established standards and best practices