Epic Ambulatory Application Analyst II

Provides education and training to designated application users including physicians and nurses. Generates reports and perform ongoing data analysis and data mining to assist stakeholders with decision support activities. Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfer knowledge to team members sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications. Works on project teams and follows defined project management methodology. Configures / Builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adhere to established change control processes. Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution.Other related duties as assigned.