Segment General Manager (Academic and non-Profit)

Farringdon

Raleigh, NC

Full time

R119381

Are you passionate about shaping strategy, driving commercial growth, and influencing outcomes across a global business?

Do you thrive in a leadership role where you can align sales, product, marketing, and customer success teams around a shared vision and measurable results?

About our Team

Nexis® Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis® research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions.

About the Role

The Segment General Manager is the business owner for one of Global Nexis Solutions customer segments. The role owns the segment P&L and its strategic direction: where the segment focuses, which priorities matter most, where gNS invests and what outcomes the business must deliver.

The right leader combines P&L ownership, deep knowledge of the segment's customers and market, and the judgement to make clear choices and trade-offs under uncertainty.

You’ll be responsible for defining and delivering segment growth strategy, owning commercial outcomes, and ensuring investment decisions are aligned to customer needs and business objectives. Working across Sales, Product, Marketing, Finance, and Customer Success, you will lead through influence to drive performance, prioritize opportunities, and deliver sustainable growth through evidence-based decision-making.

Responsibilities

• Set the segment and sub-segment strategy, defining growth priorities, customer focus areas, use cases, and growth ambitions.

• Own segment P&L performance, including revenue, POS, growth, investment returns, and portfolio contribution.

• Build and evaluate investment cases, making informed trade-offs across commercial priorities.

• Partner with Sales Leadership to agree strategic priorities, quarterly plans, and performance outcomes.

• Define customer value priorities for product roadmaps and influence product prioritisation and launch decisions.

• Represent the segment externally with customers, partners, and industry bodies, shaping the market narrative.

• Lead a matrixed virtual team, establishing decision ownership, governance, and accountability.

• Drive evidence-based decisions to scale, pivot, or stop initiatives and investments.

Requirements

• Commercial leadership experience within SaaS, information services, data, or technology-led businesses.

• Experience with direct P&L or business-unit ownership, including growth, margin, and investment decisions.

• Deep understanding of customer segments, buyer needs, workflows, and competitive environments.

• Strong track record of developing strategy and prioritising effectively in complex environments.

• Ability to lead matrixed teams through influence and collaborate effectively with Sales leadership.

• Expertise across propositions, pricing, packaging, and business case development.

• Experience influencing product roadmaps within product-led organisations.

• Excellent communication skills with the ability to present clear options and recommendations to senior leadership and boards.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.