Director, Inside Sales - HUB

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

The Director of Inside Sales is responsible for scaled revenue generation while providing thought leadership for the broader Paychex growth strategy. This newly created position serves as the overall leader, setting the strategy and operating model for Inside Sales within a specified Paychex Sales business unit. This position will have accountability for monthly, quarterly, and annual targets, while managing cross-functional relationships and cultivating an inclusive culture for high performing teams. This is an ideal position for a passionate Inside Sales expert with high EQ who will build this new organization into a scalable, consistent model engaging sales leaders to achieve an aligned go-to-market strategy for maximum coverage, growth and return. This is a senior-level role that will have strong leadership experience in managing teams and delivering results while leading the organization through change.

Responsibilities

• Lead and create a new Inside Sales organization from the ground up along with developing and executing an organizational strategy that effectively covers customer segments aligned to the go-to-market design.

• Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.

• Collaborate with other sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.

• Participate in territory planning, account segmentation and allocation to maximize sales resources.

• Define and optimize metrics, measures, and data infrastructure in partnership with the Finance team.

• Proactively leverages and adapts new technology in the selling motion.

• Responsible for the development of an effective process for the recruitment, selection and on-boarding of new Inside Sales team members.

• Drive and inspect operational processes and compliance with key sales tools to document the sales process, the forecast, lead dispositioning, activities with strong data integrity.

• Accountable to overall performance management and employee development program for Inside Sales.

• Provide leadership for the day-to-day operations of Inside Sales to execute the charter, achieve key performance indicators while maintaining alignment on the company’s longer-term strategic goals.

• Provide direction and leadership to direct line resources while also providing guidance to dotted line functions to operate as an integrated go-to-market inside function.

• Collaborate with support functions in Sales Strategy and Human Resources to develop plans for onboarding new sales talent and continuously stay refreshed on Inside Sales solutions, industry knowledge, and relatable skills.

Qualifications

• Bachelor's Degree in Business, Marketing, Finance, or related field - Preferred

• Master's Degree in Business, Marketing, Finance, or related field - Preferred

• 10+ years of experience in In people leadership with at least 5+ as leader of leaders. Demonstrated change management and people development skills.

• 10+ years of experience in In diversified roles in highly analytical, strategic, growth roles.

• 3 years of experience in Inside Sales leadership roles.

• Prior experience with building new teams from the ground up and organizational change management.

• Prior experience with HCM technology sales.

• Prior experience with small/medium B2B model.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $175,000 - $240,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.

• Provide outstanding service and build trusted relationships.

• Drive innovation in our products and services and continually improve our processes.

• Work in partnership and support each other.

• Be personally accountable and deliver on commitments.

• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.