Sr. Analyst, Process Enablement - Supply Chain
Westerville, OHJobSeen 2w agoSeen in employer's feed 4 days ago
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Job overview
The Sr. Analyst, Process Enablement – Supply Chain provides structured support for supply chain business processes, including issue triage, process guidance, and adoption of global templates and procedures. The role serves as a super user for end-to-end processes, clarifies functional questions, and supports user enablement. It reports to the Manager, Process Enablement and works with supply chain business functions and ERP support teams.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description POSITION SUMMARY * Sr. Analyst, Process Enablement - Supply Chain provide expertise and structured support for supply chain business processes, ensuring accurate issue triage, process guidance, and effective adoption of global templates and procedures. Act as a dedicated super user for supply chain end-to-end processes, providing functional clarification, performing issue triage, and supporting user enablement activities. This position reports to Manager, Process Enablement. RESPONSIBILITIES * Supports supply chain-specific Oracle EBS modules including Order Management & Shipping (ONT), Sourcing & Purchasing (PR/PO), Advanced Quoting & Pricing (ADV QP), Project Manufacturing (MFG), Project Management (MGT), Oracle Time & Labor (OTL), Billing (BILL), and HRMS. * Owns resolution of service module-specific issues from initial triage through escalation. * Documents business requirements and assesses process impacts related to service processes. * Provides updates on solution design, implemented fixes, and functionally resolved tickets. * Interfaces with supply chain business functions, Business Process Enablement Lead, and Training & Knowledge Coordinator on the business side. * Escalates unresolved issues to ERP Second Level Support on the IT side. * Performs structured functional triage before ticket creation, including issue validation, scenario replication, and preliminary root-cause categorization for supply chain-specific processes. * Handles module-specific user queries and functional triage across Order Management, Purchasing, Quoting, and related modules. * Advises Business Process Enablement Lead and Training & Knowledge Coordinator on recurring issues and knowledge gaps within service modules. * Reduces avoidable tickets by providing immediate clarification and hands-on guidance to users. * Oracle EBS (ONT, PR/PO, ADV QP, Project MFG, Project MGT, OTL, BILL, HRMS), ServiceNow, SharePoint, process mapping, transaction flow analysis, and exception handling methodologies. QUALIFICATIONS * Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline. * 2-4 years in Oracle EBS functional support or business process enablement. * Experience in handling module-specific user queries and functional triage. * Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment. * Strong written and verbal communication skills in English; other languages are a plus. * Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams. * Analytical thinking and problem-solving skills. * Ability to perform root-cause categorization, identify recurring issue patterns, and assess process impacts. * Deep functional knowledge of Oracle EBS supply chain modules (ONT, PR/PO, ADV QP, Project MFG, Project MGT, OTL, BILL, HRMS). * Proficiency in process mapping, transaction flows, and exception handling. * Experience with formalization of module-specific business requirements. PHYSICAL & ENVIRONMENTAL DEMANDS * No special physical requirements. TRAVEL REQUIREMENTS
How this job compares
Set against the 792 open Supply Chain Analyst jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- US median$80–130K/yr455 salary ranges
- US median$32–44/hr98 hourly ranges
- Openings
- Olive Jobs lists 41 open Supply Chain Analyst jobs in Ohio and 792 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Vertiv Group Corp. (this employer)5 open
- Deloitte4 open
- EY3 open
- Experience
- Supply Chain Analyst postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (621 postings).
- Education
- 321 of the 792 open Supply Chain Analyst jobs (41%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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