Accounting & Membership Specialist

Job Duties

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Job ID375286

LocationTwin Cities

Job FamilyFinance

Full/Part TimeFull-Time

Regular/TemporaryRegular

Job Code8221FG

Employee ClassCivil Service

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About the Job

The Accounting & Membership Specialist plays a critical role in optimizing membership and financial operations, ensuring efficient systems, accurate data, and a seamless user experience. This role bridges marketing, membership, and finance by managing membership systems, resolving transaction-related issues, supporting financial reconciliations, and integrating operational processes with marketing initiatives. By leveraging technology, automation, and data insights, the coordinator enhances operational efficiency, improves customer satisfaction, and supports revenue growth. Additionally, this role collaborates cross-functionally to refine workflows, implement process improvements, and contribute to strategic initiatives that advance UMAA's success.

Essential Functions:

General Accounting Operations (50%)

Reconcile credit card merchant account payment gateway activity vs. on-line source transactions through batch processing.

Enter credit card and check deposit information into the general ledger.

Reconcile Lockbox check and credit card activity through batch processing.

Prepare financial summaries used for reconciling the bank statement.

Manage accounts receivable and accounts payable processes, ensuring compliance with financial policies.

Prepare monthly journal entries.

Provide support with audit requests and tax filings.

Revenue Program Finance Operations (35%)

Manage the full lifecycle of membership transactions, from processing payments to resolving issues, ensuring an efficient, accurate, and positive member experience

Maintain transaction records and provide audit support for member revenues.

Oversee and optimize membership systems and platforms, ensuring they support seamless transactions, recurring revenue models, and customer expectations.

Monitor and analyze transaction data to identify workflow improvements, recommend system enhancements, and project revenue.

Provide direct, professional customer service to alumni regarding complex billing discrepancies and payment resolutions.

Serve as the primary resource on payment methods, subscription models, and revenue-driving system integrations, keeping pace with industry best practices.

Maintain membership revenue trackers and run routine team reports to assist leadership with planning.

Systems Optimization & Process Innovation (10%)

Identify system inefficiencies and assist with testing or implementing new payment tools and workflows.

Support general revenue activity beyond membership, including partnerships and other income streams, by creating systems that accelerate payments and ease transactions.

Guide or contribute to cross-functional projects aimed at advancing UMAA's strategic priorities,

Non-Essential Functions: (5%)

Perform other duties as assigned.

Provide support at major UMAA events.

Qualifications

Required Qualifications:

• BA/BS degree, or an Associate degree in Accounting, Finance, or Business Administration with 2 years of experience, or any combination of education/experience to total 4 years. * Advanced skills with spreadsheets (MS Excel, Google Sheets) including pivot tables, complex formulas, and data analysis.

• Exceptional attention to detail and able to enter data accurately and efficiently.

• Able to prioritize tasks effectively and meet accounting and compliance deadlines.

Preferred Qualifications:

BA/BS degree in Accounting or Finance; coursework in accounting principles.

Combination of 6 years of education/experience.

About the Department

The University of Minnesota Alumni Association (UMAA) fosters a lifelong spirit of belonging and pride by connecting alumni, students, and friends to the University of Minnesota and each other. The Association advocates for the University and its alumni with a credible, independent, and collaborative voice.

Pay and Benefits

Pay Range: $26.45-$31.25 ($55,000-$65,000) depending on education/qualifications/experience

Time Appointment: 100%-time Appointment

Position Type:Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

Competitive wages, paid holidays, and generous time off

Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program

Low-cost medical, dental, and pharmacy plans

Healthcare and dependent care flexible spending accounts

University HSA contributions

Disability and employer-paid life insurance

Employee wellbeing program

Excellent retirement plans with employer contribution

Public Service Loan Forgiveness (PSLF) opportunity

Financial counseling services

Employee Assistance Program with eight sessions of counseling at no cost

Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the

time, the initial pay may not reach the maximum of the range. This approach ensures

that compensation reflects the value and unique contributions of each candidate while

maintaining equity within our organization. As part of our commitment to fair and

equitable compensation, please be aware that the salary offered to incoming candidates

will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. To ensure full consideration of your application, make sure to attach a cover letter and resume with your application.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

Diversity

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Minimum Education Required

Associate Degree

Minimum Experience Required

2 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55455

Job Type

Full Time

Place of Work

On-site

Requisition ID

375286

Job Benefits

Not specified