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Forward Deployed Engineer

Sable

San Francisco, CAFull-timePosted 3w agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
San Francisco, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Sable created Aidan, an AI employee that leads customer calls using real‑time voice, vision, and browser interaction. The Forward Deployed Engineer owns end‑to‑end customer engagements, identifies technical improvements, builds deployment tooling, and creates playbooks to streamline future implementations.

Skills & qualifications

RequiredNice to have

Skills

Software EngineeringConsumer EngagementConfiguration ManagementIntegrationReal Time SystemsBackend DevelopmentBrowser AutomationLLM-Based SystemsVoice SystemsIntegration Development

Qualifications

Strong Software EngineerShipped at a Startup or Founder ExperienceForward Deployed or Solutions Role Experience

Full job description

About Sable Sable built Aidan, the first AI employee who can lead customer calls using realtime voice, vision, and browser use. Aidan runs a live, two-way conversation inside a real product environment, clicking through the product like a human, watching the user's screen, and adapting the journey on the fly. Every conversation feeds a self-improving context graph we call the Brain, so Aidan gets smarter with each call.

The role You own a customer end to end from the engineering side. You join calls with customers, watch where Aidan could improve inside their product, and find the technical breakthroughs: sometimes in the customer's configuration, sometimes in the tooling, and sometimes in the agent itself. You work in a pair with a Deployment Strategist who owns the customer's context and journeys; you own everything that needs code. When the fix belongs in the core agent, you bring the agent team a reproduced case and a proposed change, not a vague report.

What you'll do

  • Be the engineer assigned to a set of accounts, from first scoping call to live implementation

  • Build the tooling that makes deployments faster: replay, evaluation, configuration, integrations into the customer's stack

  • Coordinate development with the agent team.

  • Turn what you learn on each account into playbooks so the next deployment needs less of you

Who you are

  • Strong software engineer, comfortable across backend, browser automation, and LLM-based systems

  • You like working directly with customers and leading technical discussions when necessary

  • You have shipped at a startup or as a founder, or have been in a forward deployed or solutions role

  • Bonus: hands-on agent, prompt, or evaluation work; experience with voice or realtime systems

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