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Student Worker, Customer Support

Part-time

ArcBest

Fort Smith, ARPart-timeSeen 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Fort Smith, AR
Schedule
Part-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Student Worker, Customer Support provides proactive monitoring of ArcBest shipments and resolves issues, communicating status to internal and external customers while handling office equipment, document preparation, and various assigned projects.

Skills & qualifications

RequiredNice to have

Skills

Phone SkillsMicrosoft Office OutlookActive LearningFlexibility and AdaptabilityInitiativeInterpersonal RelationshipsManaging Multiple PrioritiesProblem SolvingOffice Equipment Operation

Qualifications

Pursuing Bachelor's Degree

Full job description

Job Description

The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise.

Responsibilities

  • Communicate shipment status to both internal and external customers.

  • Find, recommend, and implement solutions to problems.

  • Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers.

  • Type, format, proofread, and edit correspondence and other documents using computers.

  • Other duties and projects, as assigned.

Requirements

Education:

  • Pursuing Bachelor's Degree, required

Experience:

  • No prior experience necessary

Computer Skills:

  • Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook.

Competencies:

  • Active Learning

  • Flexibility and Adaptability

  • Initiative

  • Interpersonal Relationships

  • Managing Multiple Priorities

  • Problem Solving

Other Details

Work Hours:

  • This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:

  • Minimal (0%-25%)

Compensation:

  • This is an hourly position paid biweekly.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

An Equal Opportunity Employer M/F/Vet/Disability

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