
Student Worker, Customer Support
Part-timeFort Smith, ARPart-timeSeen 1w agoSeen in employer's feed 2 days ago
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Job overview
The Student Worker, Customer Support provides proactive monitoring of ArcBest shipments and resolves issues, communicating status to internal and external customers while handling office equipment, document preparation, and various assigned projects.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise.
Responsibilities
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Communicate shipment status to both internal and external customers.
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Find, recommend, and implement solutions to problems.
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Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers.
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Type, format, proofread, and edit correspondence and other documents using computers.
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Other duties and projects, as assigned.
Requirements
Education:
- Pursuing Bachelor's Degree, required
Experience:
- No prior experience necessary
Computer Skills:
- Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook.
Competencies:
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Active Learning
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Flexibility and Adaptability
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Initiative
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Interpersonal Relationships
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Managing Multiple Priorities
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Problem Solving
Other Details
Work Hours:
- This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
Travel Requirements:
- Minimal (0%-25%)
Compensation:
- This is an hourly position paid biweekly.
About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.
An Equal Opportunity Employer M/F/Vet/Disability
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