Area Quality and Records Manager

Experience Required

6 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$ / yearly

Hours Per Week

40

Number Of Positions

1

Job Description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR is currently seeking a Quality and Records Manager to join our team in one of our Montana offices.

As the Quality and Records Manager, you will serve as the local leadership representative for quality and support the implementation of HDR's Quality Management System (QMS) within the Montana area. In this role, you will act as a trusted business partner, helping to:

Champion awareness and inspire the implementation of HDR's QMS and data management practices.

Cultivate a culture of continuous learning while advancing risk-management principles across the area.

Empower local leadership and project teams to develop strong processes and deliver project work in alignment with HDR's QMS.

This position is ideal for someone who is passionate about problem-solving, collaborating with diverse stakeholders, driving continuous improvement, and fostering a culture of quality by actively listening and empowering project teams to surface challenges and celebrate successes.

In the role of Quality and Records Manager, we'll count on you to:

Serve as the local leadership representative for the quality office and support the implementation of the Quality Management System (QMS). Work to continually advance the culture of quality by working in close partnership with area leadership.

Provide guidance and support to Project Managers regarding development of project plans (e.g., Project Management Plan, Quality Management Plan, Risk Management Plan), identifying best practices for their projects when requested.

Coordinate with the local area leadership on project support needs and transmission of key project experience.

Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.

Communicate QMS and Information Lifecycle Governance (ILG) updates and Quality Office and ILG directives to the area leadership and staff as appropriate.

Develop and update local area processes supporting implementation of QMS and ILG requirements. Work cross-functionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.).

Develop and maintain a comprehensive new employees on-boarding program to provide awareness of the HDR QMS and its role in our organization.

Respond to staff questions or issues related to policies and procedures related to the organization's QMS.

Identify local opportunities for training and support through monitoring loss trends due to quality related issues.

Preferred Qualifications

Experience in similar (AEC) consulting industry; familiarity with service delivery models and client demands/requirements.

Strong commitment to enhancing quality culture among local leadership and staff.

Must have strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively.

Must be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble.

High level of collaboration and self-awareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes.

Embrace the HDR brand promise and values.

Represents HDR's commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff.

#LI-KJ1

Required Qualifications

Professional degree required or equivalent years of experience.

A minimum of 6 years industry experience with a minimum of 3 years in related quality fields.

Applicable quality certification (or ability to obtain)

A deep understanding of QMS fundamentals.

ASQ CMQ/OE (American Society for Quality Certified Quality Manager/Organizational Excellence) or equivalent certification or the ability to obtain certification within one year of assignment

Proven skills in the areas of staff communication and engagement.

Strong verbal and written communication with investigative interview experience.

Strong familiarity with full suite of MS Office;PowerBI,SharePoint, andcollaborative comment/review applications.

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) Montana: $73,000- $105,000

Primary Location:United States-Montana-Billings

Other Locations:United States-Montana-Bozeman, United States-Montana-Helena, United States-Montana-Missoula

Industry:Administrative

Schedule:Full-time

Employee Status:Regular

BusinessClass:Marketing and Admin

Job Posting:Nov 2, 2026

At HDR, we are committed to the principles of employment equity.

USA: We are a Federal Contractor, Affirmative Action and Equal Opportunity Employer. We consider all qualified candidates regardless of minority, veteran, disability, sexual orientation, gender, gender identity or any other status protected by law.

CANADA: We welcome applications from all qualified individuals.

AUSTRALIA: We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

At HDR, health and safety matters.

For some positions, you may be required to provide drug and alcohol testing, before or during employment, based on our Drug Testing and Drug Free Workplace Policy.

If you are required to drive for us, we require a valid driver's license and compliance with our vehicle policy.

Is this a registered apprenticeship?

False

Place of Work

On-site

Requisition ID

197656

Job Type

Full Time