
Family Advocacy Program Manager
United States Army Installation Management Command
West Point, NYFull-time$105–137K/yrPosted 1 day ago
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Job overview
The Family Advocacy Program Manager at the U.S. Military Academy develops and delivers program education and services, supports commanders and childcare providers, analyzes program results, and coordinates with community resources. The position requires a master's degree in a specified behavioral or social science field and postgraduate management or community-organization experience, including experience addressing family violence. Applicants must also meet federal specialized-experience and eligibility requirements.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Summary
About the Position: The U.S. Military Academy, West Point, NY is an academic institution located in the Hudson River Valley, 50 miles from New York City. The historic site is the oldest continuously occupied military post in America. West Point is a self-contained city with housing, a Department of Public Works, libraries, hospital, fire department, chapels, and restaurants. Employees have access to Eisenhower Hall Theater, Hudson Valley's performing arts center, and recreational facilities.
Duties
- Use child development theories and latest research on child development to educate and make referrals.
- Conduct staff assistance to commanders, units and childcare givers regarding Family Advocacy Program (FAP) through fact sheets, informational papers, briefings, and training.
- Analyze data and report on the results to determine success of the program and suggest possible changes for better results.
- Participate in conferences and training to keep abreast of new developments and information.
- Plan, develop, and disseminate Family Advocacy Program (FAP) information to units, families and individuals according to regulation and needs.
- Collaborate with local resources and community agencies to provide Family Advocacy Program (FAP) services and education to clients.
- Conduct home visits and school visits to provide Family Advocacy Program (FAP) education and services.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Materiel Command (AMC) employees with competitive status. Current Civilian Employees of the Command Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Family Advocacy Program Specialist: Degree: Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as: social work; psychology; marriage, family, and child counseling; counseling; public administration or public health. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Note: You must attach a copy of your transcripts.) OR Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. AND In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: In accordance with Army Regulation 608-18, to qualify for the position of Family Advocacy Program Manager you must possess a Master's degree in one of the following fields: a) Social Work; b) Psychology; c) Marriage, family, and child counseling; d) Counseling; e) Public Administration or public health AND a minimum of 5 years of postgraduate experience in community organization or management. At least 2 of the 5 years must be in programs dealing with family violence issues. (You must attach a copy of your transcripts and your resume must clearly state the required experience.) AND Specialized Experience: One year of specialized experience in the Federal service which includes: 1) Assist in developing installation procedures that outline responsibilities for the execution of the Family Advocacy Program (FAP); 2) Assist in providing and developing education prevention programs in the areas of domestic violence, child abuse, and sexual assault, or other related social services; 3) Provides information and referral to clients for various social service programs; 4) Facilitate group discussions regarding applicable laws, policies, and regulations governing the prevention of child abuse, domestic violence and sexual assault. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. You may claim Military Spouse preference. You may claim Priority Placement Program (PPP) preference. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. Other Information
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. This position requires a 1 year Supervisory probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. The use of illegal drugs by Federal employees, whether on duty or off duty, is contrary to the efficiency of the service. The legalization and/or decriminalization of marijuana by some states has no impact on Federal law. The use and/or possession of marijuana remains illegal for Federal employees. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Installation Management Career Program position aligned under the Installation Career Management Directorate. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Permanent Change of Station (PCS) allowances may be authorized. Recruitment and relocation incentives may be authorized. Student loan repayment may be authorized. Salary negotiations for those candidates who are new to Federal service may be authorized. Credit for Prior Non-Federal Work Experience and Certain Military Service for Determining Annual Leave Accrual Rate may be authorized. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
How this job compares
Set against the 10,410 open Program Manager jobs on Olive Jobs, counted November 14, 2026.
- Pay
- This posting$105–137K/yr
- New York median$119–185K/yr490 salary ranges
- US median$120–202K/yr8,403 salary ranges
This range's midpoint, $121K, is 20% below the New York median midpoint ($151K) — in the middle half of Program Manager salary ranges in New York.
- Openings
- Olive Jobs lists 567 open Program Manager jobs in New York and 10,410 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Amazon70 open
- City of New York32 open
- Oracle27 open
- Experience
- This posting asks for at least 5 years of experience; Program Manager postings that state a minimum ask for 6 years at the median (8,982 postings).
- Education
- 4,048 of the 10,410 open Program Manager jobs (39%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.
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