Training & Development Specialist

Salary Range $30.00 - $33.00 Hourly

Category Training

Description

TRAINING AND DEVELOPMENT SPECIALIST

STATEMENT OF DUTIES

Reporting directly to the Chief Human Resources Officer, the Training and Development Specialist is responsible for maintaining knowledge of field-based mandatory trainings; assisting in the analysis of agency training needs, compliance requirements, and workforce development initiatives; following established training curricula; and maintaining training and compliance databases for administrative staff, OPWDD programs, and OMH programs. The Training and Development Specialist also serves as a CPR/First Aid and SCIP Instructor and promotes a culture of continuous learning throughout the Agency.

This position requires a flexible schedule, including occasional evenings and weekends, to meet operational and training needs.

GENERAL JOB RESPONSIBILITIES

• Assist with the Agency-wide training initiative by facilitating live trainings for employees at the Main Office Training Department and conducting on-site trainings in residential and program settings while supporting all Agency policies and procedures.

• Assist with the New Hire Orientation process, including scheduling, coordinating, and facilitating management and departmental presentations.

• Assist in ensuring training compliance and accuracy within all Agency programs.

• Consult with Program Directors, Managers, and supervisors to assess departmental training needs and assist in developing programs that address those needs.

• Maintain training records and databases to ensure accurate documentation and compliance with regulatory requirements.

• Participate in the development, revision, and enhancement of in-service training programs and materials.

• Monitor employee training completion and assist with regulatory audits, surveys, and compliance reviews.

• Serve as a resource to employees and management regarding training requirements, certifications, and professional development opportunities.

• Deliver CPR/First Aid and SCIP training courses and maintain all required instructor certifications.

• Demonstrate exceptional customer service and professionalism when interacting with employees, managers, external trainers, and regulatory representatives.

• Travel to various Agency locations as necessary to conduct training sessions and support program operations.

• Perform other duties and special projects as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Seasoned presenter and facilitator in a corporate training, educational, or human services setting.

• Experience working within the Human Services field, including developmental disabilities, intellectual disabilities, behavioral health, or mental health services preferred.

• Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and training management systems.

• Knowledge of OPWDD and OMH regulations, compliance requirements, and staff training standards preferred.

• Excellent verbal, written, interpersonal, and presentation skills.

• Highly organized, detail-oriented, and able to manage multiple priorities effectively.

• Strong customer service skills and a demonstrated ability to build positive relationships with employees at all levels of the organization.

• Must be a people person with the ability to engage, motivate, and communicate effectively