Employee Relations Specialist
Philadelphia, PA · HybridFull-timeSeen todaySeen in employer's feed today
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Requirements
Credentials this posting asks for.
Job overview
The Employee Relations Specialist serves as a trusted advisor to leaders and employees, guiding workplace concerns, interpreting policy and conducting investigations while ensuring compliance with company policies and employment laws. The role also supports accommodations, complaint tracking and reporting, performance improvement plans, training, and committee administration. PGW describes a hybrid work environment and offers health, dental, pension, parental leave, tuition assistance and other benefits.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Philadelphia Gas Works
Looking for a challenge and ready to power up your career?
Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Free Parking – Wellness Programs – Onsite Gyms – Tuition Assistance- PSLF Eligible Employer- Parental Leave - Hybrid Work Environment
The Philadelphia Gas Works (PGW) is the largest municipally owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.
Become part of the PGW Team!
Employee Relations Specialist
This Business Partner serves as a trusted advisor to leaders and employees, providing guidance on workplace concerns, policy interpretation and conducting workplace investigations while ensuring compliance with Company policies and employment laws.
Responsibilities
Receive, assess and respond to employee concerns, complaints and workplace issues in a timely and professional manner,including but not limited to:
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Conducting impartial workplace investigations.
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Recommending responses and providing policy infraction determinations.
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Representing PGW at external fact-finding hearings.
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Providing consultation, guidance and coaching to management personnel to addresspolicy infractions and performance issues.
Support workplace accommodation process by case-managing accommodation requests and ensuring compliance with applicable policies.
Create and maintain spreadsheets regarding internal & external complaint status; analyze trends and prepare reports for submission to senior management.
Coordinate the Performance Improvement Plan process by assisting management team and employees in plan development and administration for both union and non-union personnel.
Conduct sexual harassment awareness, diversity and other appropriate training sessions.
Assist in the administration of the Employment Utilization Committee.
Perform other special projects and assignments as requested.
Qualifications
Bachelor’s degree in human resource management, Business Administration, Labor Relations or related fields.
1 to 3 years of experience directly related to human resources and employee relations.
Receipt of Professional Human Resource (PHR) designation would be a plus.
Must have knowledge of relevant federal, state and local laws such as Title VII, Equal Pay, American with Disabilities Act, Age Discrimination Act, etc.
Must possess interpersonal skills and ability to maintain the highest level of confidentiality and impartiality.
Must be organized with the ability to handle multiple tasks at once.
Must be an effective communicator both verbally and written.
Must be proficient in MS Office (Word, Excel, PowerPoint and Outlook).
We offer a strong benefit package that includes free basic health and dental insurance. PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
Locations: 800 W Montgomery Ave, Philadelphia, PA19122; 5000 Summerdale Ave, Philadelphia, PA 19124
While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference – interview expenses are not funded
Software Powered by ICIMS (https://careers-pgworks.icims.com/jobs/2093/employee-relations-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336208688)
ID 2026-2093
Employment Status Regular/Full Time
Category Human Resources
Job Locations US-PA-Philadelphia
ADP Department # Organizational Development [59]
How this job compares
Set against the 690 open Employee Relations jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$84–119K/yr380 salary ranges
- US median$28–35/hr33 hourly ranges
- Openings
- Olive Jobs lists 36 open Employee Relations jobs in Pennsylvania and 690 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Commonwealth of Pennsylvania3 open
- Amazon2 open
- ARAMARK2 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Employee Relations postings that state a minimum ask for (median 5 years, across 572 postings).
- Education
- This posting asks for a bachelor's degree; 213 of the 690 open Employee Relations jobs (31%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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