
Motor Vehicle Representative 1, G-9 (NY HELPS) - Hauppauge District Office
Hauppauge, NYFull-time$45–55K/yrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Motor Vehicle Representative 1 serves the public at the Hauppauge District Office through in-person and telephone assistance with motor vehicle services and information. The role processes customer payments and handles documents and security items, using computers and office equipment. Applicants may qualify through customer-service experience, college credits, or specified New York State civil service transfer or reinstatement pathways.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
NY HELPS Yes
55-b/c Eligible No
Agency Motor Vehicles, Department of
Title Motor Vehicle Representative 1, G-9 (NY HELPS) - Hauppauge District Office
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade 09
Bargaining Unit ASU - Administrative Services Unit (CSEA)
Salary Range From $44560 to $54773 Annually
Employment Type Full-Time
Appointment Type Permanent
Internship No
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 7:30 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Suffolk
Street Address 250 Veterans Memorial Hwy
City Hauppauge
State NY
Zip Code 11788
Duties Description Duties include but are not limited to:• Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs.• Responsibilities to effectively use a computer with multiple applications running simultaneously.• Responsibilities could include operation telecommunication consoles, camera, a cash drawer, photocopiers, fax machines, scanners, calculators, etc.• Responsible for processing customer payments such as: cash, checks, credit cards charges, and inventories of documents, license plates, registration stickers, and other security items.
Minimum Qualifications To be eligible for the Motor Vehicle Representative 1, G-9 position you must meet one of the following conditions as detailed below:NY HELPS*:Graduated from high school or have earned a high school equivalency diploma AND you must have EITHER:1: One year of experience in a position where your primary responsibility was providing customer service** to the general public*** either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 College semester credit hoursTransfer:One year of permanent, contingent-permanent, or 55b/c service allocated to a G-07 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.Reinstatement:If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.55b/c Appointment:This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.*This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.**Civil Service defines customer service as dealing with many different individuals on a continuous basis where verbal communication is the primary means of accomplishing the duties of the position.***Civil Service defines the general public as a broad range of people NOT limited to a specific group of the public.
Additional Comments Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $4,150 annual downstate adjustment.Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed workweek and Telecommuting.There are many benefits to working for the DMV! Including:o Paid Leaveo Paid Holidayso Pensiono Health Insuranceo Dental & Vision Coverageo Flex Spendingo Voluntary 457B Retirement Saving Programo Health Care Spending Accounto Tuition Assistance Programso Public Service Loan Forgiveness Programo Transportation Savings Programo Employee Assistance ProgramsFor additional information about the benefits of being a state employee, visit the Office of Employee Relations website athttps://oer.ny.gov/employee-benefit-programs.The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please [email protected] is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies
Some positions may require additional credentials or a background check to verify your identity.
Name Adam Bearor
Telephone
Fax
Email Address [email protected]
Address
Street 6 Empire State Plaza
City Albany
State NY
Zip Code 12228
Notes on Applying Send a cover letter, referencing the location and Vacancy ID noted at the top of this posting, along with your clear and concise resume stating your current Civil Service title, if applicable, and indicating how you believe you meet the qualifications for appointment.Please note: Candidates applying from outside DMV may be asked for their Social Security number to verify NYS employment history and transfer eligibility. Should you accept a job offer with the Department of Motor Vehicles, your appointment will be contingent upon completion of fingerprinting and background check (DMV covers the cost).
How this job compares
Set against the 77,649 open Customer Service jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$45–55K/yr
- New York median$52–63K/yr222 salary ranges
- US median$50–60K/yr2,790 salary ranges
This range's midpoint, $50K, is 15% below the New York median midpoint ($59K) — in the lowest quarter of Customer Service salary ranges in New York.
- Openings
- Olive Jobs lists 3,765 open Customer Service jobs in New York and 77,649 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Dollar Tree398 open
- McDonald's308 open
- Family Dollar265 open
- Experience
- This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (9,841 postings).
- Education
- 1,390 of the 77,649 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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