Salesforce Administrator

The salary range for this role is $88,000-$121,000/year + Bonus

We’re looking for a Salesforce Administrator to support teams across Sales, Legal, Finance, Business Operations, and Professional Services, building and improving Salesforce solutions for the commercial and transactional side of our business.

You’ll join the Salesforce team within the Sales Ops org, reporting to the Senior Salesforce Architect. This is a hands-on role with a major emphasis on CPQ, complex Flows, quote-to-cash processes, Salesforce configuration and data modeling, internal license and user lifecycle management, stakeholder requirements, and release testing. You’ll work with stakeholders across the business to understand competing requests, prioritize by impact and effort, and deliver valuable work within available capacity.

How You’ll Spend Your Time

• Administer and improve Sales Cloud and Salesforce CPQ, supporting quote-to-cash processes from quoting through downstream transactions. Configure and maintain Quote Templates and Advanced Approvals.

• Partner with global Product and Business Operations teams to represent our product catalog and selling models accurately and effectively in Salesforce.

• Build, troubleshoot, and maintain complex Salesforce Flows, including migrating legacy automation to Flow and coordinating testing and cutover.

• Configure Salesforce to support business processes, including data models, standard and custom objects, fields, relationships, record types, page layouts, Lightning pages, and validation rules.

• Manage internal Salesforce license and user lifecycles across the international business, including license allocation, onboarding, role changes, access updates, and offboarding.

• Troubleshoot platform issues and coordinate with development or integration teams when needed.

• Plan and deliver Salesforce deployments through sandboxes and established release processes. Coordinate user acceptance and regression testing, manage changes with DevOps tools such as Gearset or Prodly, and document releases.

• Meet with stakeholders across Sales, Legal, Finance, Business Operations, and Professional Services to understand requirements and business needs.

• Organize competing requests into a prioritized backlog, weighing business impact, urgency, risk, effort, dependencies, and capacity. Communicate status and tradeoffs, and deliver the highest-value work.

• Look beyond implementation: understand the business problem, weigh options, and recommend the highest-impact approach.

• Identify where a solution can serve multiple teams and where distinct business or market needs call for a separate approach.

• Support users through onboarding, training, documentation, and guidance on Salesforce features.

• Establish the Salesforce data structure and standards that make reporting reliable and scalable, then build reports and dashboards that give teams useful insight into business performance.

• 5+ years of Salesforce administration across configuration, automation, data, security, reporting, and user support.

• Salesforce Administrator certification.

• Strong Flow skills, including migrating legacy automation.

• Experience building custom objects and managing users, licenses, and permissions at scale.

• Familiarity with Agile and release tools (e.g., Change Sets, Gearset, Prodly).

• CPQ experience and quote-to-cash process knowledge strongly preferred; CPQ Specialist certification a plus.

• Able to prioritize competing requests and explain technical concepts to any audience, from users to executives.

• Curious, collaborative teammate who follows through and helps build shared team knowledge

• Experience with AI skill - and process-building (with Claude, ChatGPT, Gemini, Copilot) a plus; interest in building with these tools a must.

Nice To Haves:

• Salesforce CPQ in a multi-team or international environment.

• License management projects spanning business units or markets.

• Salesforce administration across multiple departments or countries.